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1 - 10 of 13 Results
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/ Technology
Taking a live chat request anytime, anywhere
Live chat vendor WebsiteAlive has introduced Mobile Chat, a system that enables retailer staff members away from the office to chat with customers via their smartphones.
Posted 01/30/2009Katie DeatschPost a comment
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/ E-Retailers
Expanding software publisher uses paid search to cut through online clutter
Smith Micro wanted to get the word out about its new products and to sell more internationally. Working with e-commerce technology provider Digital River, the software publisher dramatically increased its revenue from paid search ads this year.
Posted 12/24/2008Don DavisPost a comment
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/ Technology
Yahoo partners with McAfee to alert web searches to risky sites
Yahoo has launched a test version of its search tool with security technology from McAfee that alerts consumers to sites that may contain malicious software. The same results will also show sites certified by McAfee for a fee as secure from hackers.
Posted 05/09/2008Katie DeatschPost a comment
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/ Technology
RealNetworks fast forwards RealPlayer
RealNetworks Inc. is rolling out new technology that enables users to download movies or other digital content in a single click. The updated RealPlayer program supports videos created in most popular formats, including Flash, Windows Media and others.
Posted 06/05/2007Mark BrohanPost a comment
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/ Technology
McAfee’s web site safety software inquiries boom to 100 million a day
Online security company McAfee Inc.’s SiteAdvisor web safety software answered on average more than 100 million unique web safety queries every day in August, the first time the software has reached that level, McAfee reports.
Posted 09/18/2006Kurt PetersPost a comment
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/ Technology
More users bypassing browsers to access the web via Internet applications
76% of active web surfers have accessed the Internet through media players, instant messaging and file sharing applications instead of browsers, says Nielsen/NetRatings. Windows Media Player has the largest reach at 34% of the active user base.
Posted 12/30/2003Mary WagnerPost a comment
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There's A Gizmo in the Flowers
Posted 01/19/2001Don DavisPost a comment
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Talk, Talk
Live chat gains traction as retailers figure out how to use it.
Posted 07/29/2004Internet RetailerPost a comment
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/ Press Release
AliveChat Powers Five Industry Leaders With Live Chat
HOUSTON – March 25, 2010 – WebsiteAlive™, a leader in Live Chat technology, added five new companies who are using its Live Chat software on their websites. Royal Caribbean Cruises, Ltd., Bridgestone Golf, The Dallas Morning News, Gold’s Gym of South Beach and Fleetway Leasing are using AliveChat to meet and greet website visitors, answer questions and close sales. “Each one of these companies recognizes the need for and advantages of Live Chat...
Posted 03/29/2010
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/ Press Release
Bold Software Partners with LiveLOOK to Enhance BoldCCM Product Suites
LiveLOOK Provides Underlying Co-Browsing and Remote Control Technology for Latest Offerings Wichita, KS -- June 16, 2009 -- Bold Software (formerly Bravestorm) today announced a partnership with LiveLOOK. BoldCCM combines live chat, click-to-call, email management, active co-browsing, and remote control into a single, intuitive interface. The partnership provides BoldCCM with the core technology enabling agents to co-browse on a customer`s screen...
Posted 06/24/2009
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