/ Technology

Guided selling application boosts online conversions by 76% at goodguys.com

Automated sales rep feature helps shoppers choose among complex product specs to close sales of consumer electronics.

Posted 11/08/2001Kurt PetersPost a comment

Boosting basket size with virtual sales assistance

It takes nothing more than lunchtime at McDonald’s to understand the power of cross-selling and up-selling. The fast-food giant has for years successfully increased order size by offering a complementary product-fries-or an upgrade at the point of purchase (“Can I supersize that drink for you?”). Translating those concepts to the web, though, is a bit more complicated. When no human sales associate is on hand, technology must take on the task of...

Posted 03/28/2002Internet RetailerPost a comment

/ Press Release

Buzzillions.com Triples Products and Reviews In A Record Breaking Five Months

Tag-based Approach to Customer Reviews Resonates with Online Shoppers and Retailers MILLBRAE, Calif., September 18, 2007 – PowerReviews (www.PowerReviews.com ), a leader in customer reviews and social merchandising solutions for online retailers, announced today it has hit several significant growth milestones with buzzillions.com, the company’s premiere consumer shopping research portal. The number of products featured on the site has more than...

Posted 09/20/2007

/ Press Release

Elastic Path Expands Executive Team and Completes Fiscal Year with 60 Percent Revenue Growth

VANCOUVER, British Columbia-Nov. 27, 2006-Elastic Path Software, a pioneer of flexible ecommerce software, today announced a record close to the fiscal year, marked by strong revenue growth, new customer acquisition and technology innovation. Additionally, the company has expanded its executive team and appointed IT industry luminary Gordon Janzen as chief operating officer to oversee company operations to meet growing customer demand. Key...

Posted 12/04/2006

/ Press Release

ACTIVE DECISIONS ANNOUNCES ACTIVE ADVISOR FOR HANDHELD GENERAL AVAILABILITY TO RETAILERS

Assisted Selling Technology Now Available on Symbol Handheld Devices Empowering Sales Associates to Provide Better Customer Service at the Point of Interaction San Mateo, CA– January 25, 2005 - Active Decisions®, the leading provider of Guided Selling solutions for business-to-consumer companies, today announced the general availability to retailers of Active Advisor™ for Handheld, a handheld solution used to help sales associates better engage...

Posted 01/25/2005

/ Press Release

OFFICEMAX LAUNCHES PRODUCT ADVISOR STATIONS FROM ACTIVE DECISIONS

Sales Associates Equipped with Deep Product Knowledge at Advisor Stations San Mateo, CA. November 17, 2004 - Active Decisions, the leading provider of Guided Selling solutions for business-to-consumer companies, today announced that its Active Advisor™ solution has just been deployed in 40 Chicago-area OfficeMax stores. OfficeMax®, a leader in business-to-business and retail office products, selected Active Decisions to improve its customers’...

Posted 11/19/2004

/ Press Release

Firepond Unveils New Rapid Implementation Industry Solutions to Accelerate Deployment of Guided Selling System

Specialized Systems Integrator FMG Technologies Uses New Insurance Template to Rapidly Deploy SalesPerformer Suite at Horizon Blue Cross Blue Shield of New Jersey WALTHAM, Mass., November 27, 2001 - Firepond (Nasdaq: FIRE), a leading provider of guided selling and online customer assistance solutions, today unveiled a new rapid implementation methodology that dramatically accelerates deployment of its best-in-class guided selling system. The...

Posted 11/29/2001