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  • / Press Release

    KANA Revolutionizes Multi-Channel Customer Service with Launch of Integrated OnDemand Suite

    KANA OnDemand Delivers the Enterprise-Class Performance and Scalability of its Award-Winning On-Premise Solutions via the Software as a Service Model MENLO PARK, Calif. – January 22, 2007 - KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced the availability of a fully integrated suite of OnDemand customer service solutions. Based on KANA’s award-winning on-premise applications, the KANA OnDemand...

    Posted 01/23/2007

    KANA OnDemand Delivers the Enterprise-Class Performance and Scalability of its Award-Winning On-Premise Solutions via the Software as a Service Model MENLO PARK, Calif. – January 22, 2007 - KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced the…
  • / Press Release

    KANA Expands Lead in E-mail Response Automation With Banter Server Integration to KANA Response

    KANA Customers Using the World-Leading E-mail Response Management Solution Benefit from Banter’s Technology for Understanding and Automating Online Written Communication SAN FRANCISCO and MENLO PARK, Calif., July 14, 2003 --KANA® (NASDAQ: KANA), a leading provider of enterprise customer support and communications applications, today announced that it has embedded Banter Server in KANA Response™ software. The integrated technology enables more...

    Posted 07/18/2003

    KANA Customers Using the World-Leading E-mail Response Management Solution Benefit from Banter’s Technology for Understanding and Automating Online Written Communication SAN FRANCISCO and MENLO PARK, Calif., July 14, 2003 --KANA® (NASDAQ: KANA), a leading provider of enterprise customer support…

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