Ace Hardware grows loyalty club as it expands online shopping

Supported by an expanding array of merchandise available exclusively online, Ace Hardware expects to continue sharp growth in its loyalty program to 10 million customers this summer, the company says.

Posted 05/05/2005Paul DemeryPost a comment

Ace takes to web, but won’t ignore the helpful hardware man

When AceHardware.com re-launches in the second quarter, customers will have the option to have the purchase delivered to a local store at 70% off the cost of delivery to the home.

Posted 02/26/2003Kurt PetersPost a comment

/ Technology

Ace Hardware will re-launch EC site on the web in second quarter

Ace Hardware Corp. will re-launch its e-commerce web site in the second quarter featuring 41,000 products. GSI will provide technology and customer service. Ace will fulfill the orders from its regional distribution centers.

Posted 02/14/2003Kurt PetersPost a comment

/ Technology

How supply-chain collaboration cut TruServe`s inventory, boosted sales

TruServe Corp., the co-op that serves TrueValue Hardware stores, has reduced its inventory by $200 million in the year that it has collaborated with 15 suppliers while on-shelf availability has gone up.

Posted 02/07/2002Kurt PetersPost a comment

True Value takes its sales circulars to the web

Chicago-based TruServe Corp., which represents 6,000 hardware stores nationwide, has selected CrossMedia Services to develop and operate TruServ`s offering of local in-store advertised products and prices on TrueValue.com.

Posted 08/22/2001Kurt PetersPost a comment

Switchboard`s Nearbuy works for the Ace

An Ace Hardware store in Cambridge, MA, says there is benefit to consumers having wireless access to stores’ inventories.

Posted 06/13/2001Kurt PetersPost a comment

/ Technology

Home Depot Rolls Dice Online

The Home Depot has launched its online store, www.homedepot.com, to customers in the Las Vegas market. The service allows customers to choose from all of the home improvement store's 40,000 products available in store. "The Internet is an extension of Home Depot's customer service commitment," says Jeff Cohen, Home Depot's group president of direct marketing businesses. The site features special applications for both professionals and...

Posted 01/19/2001Don DavisPost a comment

/ Press Release

Ace Hardware Uses Scientific Tool from ForeSee Results to Measure Online Customer Satisfaction

ANN ARBOR, MI (July 19, 2007) --Ace Hardware has tapped ForeSee Results to provide a scientific tool to assess customer satisfaction of visitors to its website, www.acehardware.com. "Our website is increasingly important to our multi-channel sales strategy, so we`re pleased to now have a reliable metric to measure its success," said Mark Lowe, Senior Interactive Market Analyst for Ace Hardware. Using the proven methodology of the American...

Posted 07/20/2007