/ Technology

Online shoppers want easy return shipping, new studies say

Buyers say they are unlikely to shop again if they must pay for returns. 

Posted 12/14/2012Paul DemeryPost a comment

Related Searches:Shoprunner | Returns | Innotrac

/ Technology

Consumers expect mobile phones will replace cash and credit cards, eventually

But they believe that day is at least five years away, poll says.

Posted 12/12/2012Amy DustoPost a comment

Related Searches:Sensitive | Turkey | Starbucks

/ Technology

Smartphone owners who’ve switched carriers care more about data than voice

And more than half of smartphone users watched a mobile video in May, Harris finds.

Posted 07/17/2012Bill SiwickiPost a comment

/ Marketing

Consumers turn to social networks for product information more than discounts

But U.S. consumers are more interested in deals than are peers in other countries.

Posted 02/07/2012Thad RueterPost a comment

/ Technology

Google has the best reputation among 60 companies in a new Harris survey

Amazon also earns high marks for consumers’ willingness to recommend the company.

Posted 05/02/2011Zak StamborPost a comment

/ Marketing

20% of U.S. consumers will own tablets by 2014, Harris Interactive predicts

A Forrester report says 195 million tablets will be sold between 2010 and 2015.

Posted 01/11/2011Katie Deatsch1 comments

/ Technology

A quarter of U.S. consumers spend more time shopping online than last year

That goes up to 30% for consumers 18 to 34.

Posted 11/22/2010Thad RueterPost a comment

/ Technology

Online shoppers spending more, but are less patient about site problems

A survey from Tealeaf Technology says consumers are shopping online more often.

Posted 10/01/2010Thad RueterPost a comment