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/ Marketing
E-retailers’ Facebook pages produce few holiday sales
Most consumers purchased nothing from the pages, a Baynote survey finds.
Posted 01/19/2012Kevin WoodwardPost a comment
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/ Technology
Consumers shopped earlier in the holiday season
54% of consumers had a quarter of their shopping done before Thanksgiving weekend.
Posted 01/19/2012Allison EnrightPost a comment
Related Searches:Webinar
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/ Technology
Bringing its call center in-house and back to the U.S. helped boost eBags’ holiday business
Agents resolved customer service issues on first contact 80% of the time.
Posted 01/19/2012Stefany MoorePost a comment
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/ Technology
Retailers beware: Santa has a smartphone, and he’s in your store
27% of smartphone owners will use their devices for holiday shopping, Deloitte says.
Posted 10/26/2011Bill SiwickiPost a comment
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/ Technology
Sears Toy Shop adds reviews from play experts
Parents get advice on selecting the right toy for the holidays
Posted 10/21/2011Internet RetailerPost a comment
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