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/ Technology

Retail sites fall down as volume builds toward Mothers Day, TeaLeaf reports

75% of retail web sites selling flowers, chocolates, cards and gifts--typical Mother’s Day gifts--had errors that prevented a consumer from completing a purchase in the latest survey of a sample of retail web sites from TeaLeaf Technologies.

Posted 05/02/2003Kurt PetersPost a comment

75% of retail web sites selling flowers, chocolates, cards and gifts--typical Mother’s Day gifts--had errors that prevented a consumer from completing a purchase in the latest survey of a sample of retail web sites from TeaLeaf Technologies.

/ Marketing

The invisible site failures that doom a transaction

A full 80% of shopping web sites contain content errors that prevented customers from finding or buying products, says a study out this week. The errors were all in the area of failing to deliver correct content when a customer makes a request.

Posted 02/07/2003Kurt PetersPost a comment

A full 80% of shopping web sites contain content errors that prevented customers from finding or buying products, says a study out this week. The errors were all in the area of failing to deliver correct content when a customer makes a request.

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