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IRCE 2011 Report: Social networks let like-minded shoppers unite

Threadless gives consumers multiple platforms where they can interact.

Posted 06/17/2011Zak StamborPost a comment

Threadless gives consumers multiple platforms where they can interact.

Related Searches:Threadless

/ Marketing

IRCE 2011 Report: Social media can help retailers build relationships with consumers

Drs. Foster & Smith leverages Facebook, Twitter and YouTube to draw shoppers in.

Posted 06/17/2011Zak StamborPost a comment

Drs. Foster & Smith leverages Facebook, Twitter and YouTube to draw shoppers in.

Related Searches:Foster And Smith

/ E-Retailers

E-retailer Igigi’s Facebook presence cuts down its customer service calls

By dedicating one customer service representative to respond to customer service-related issues on Facebook, plus-size women’s apparel retailer Igigi has cut down on its customer service calls.

Posted 05/26/2010Zak StamborPost a comment

By dedicating one customer service representative to respond to customer service-related issues on Facebook, plus-size women’s apparel retailer Igigi has cut down on its customer service calls.

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