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InContact

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1 - 3 of 3 Results

  • / Press Release

    inContact Expands Cloud Platform With Powerful New Mobile Capabilities

    These new capabilities are a direct result of inContact’s recent acquisition of the assets and employees of Silicon Valley-based Sierra360 LLC.

    Posted 04/01/2013

    These new capabilities are a direct result of inContact’s recent acquisition of the assets and employees of Silicon Valley-based Sierra360 LLC.
  • / Press Release

    1-800-FLOWERS.COM Expands Use of Echo from UCN

    UCN’s unique, automated survey product empowers1-800-FLOWERS.COM service agents to improve interactions with customers, while reducing QA monitoring costs SALT LAKE CITY – AUGUST 6, 2007 - After a successful implementation of the UCN (OTC.BB: UCNN) Echo™ customer satisfaction survey product in all of its 1-800-FLOWERS.COM contact centers staffed by over 1600 customer service representatives (CSRs), 1-800-FLOWERS.COM, Inc. is now rolling out Echo...

    Posted 08/07/2007

    UCN’s unique, automated survey product empowers1-800-FLOWERS.COM service agents to improve interactions with customers, while reducing QA monitoring costs SALT LAKE CITY – AUGUST 6, 2007 - After a successful implementation of the UCN (OTC.BB: UCNN) Echo™ customer satisfaction survey product…
  • / Press Release

    Interactive Intelligence Offers Software as a Service for the Contact Center and Enterprise

    INDIANAPOLIS, May 8, 2007 -- Interactive Intelligence Inc. (Nasdaq: ININ), a global developer of business communications software, has announced availability of its “software as a service” (SaaS) for the contact center and enterprise. Its SaaS is based on the company’s all-in-one unified communications software suite, which was first launched as a premise-based offering in 1997 to eliminate the cost and complexity introduced by individual point...

    Posted 05/11/2007

    INDIANAPOLIS, May 8, 2007 -- Interactive Intelligence Inc. (Nasdaq: ININ), a global developer of business communications software, has announced availability of its “software as a service” (SaaS) for the contact center and enterprise. Its SaaS is based on the company’s all-in-one unified…

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