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11 - 20 of 40 Results

  • / Press Release

    Interactive Intelligence to Support Microsoft`s Office Communications Server 2007 Release 2

    Integration of Interactive Intelligence All-in-One IP Communications Software with Microsoft`s Office Communications Server 2007 Release 2 to Help Contact Center Agents and Business Users Communicate and Collaborate More Effectively INDIANAPOLIS, Feb 03, 2009 -- Interactive Intelligence (Nasdaq: ININ) is releasing a version of its all-in-one IP communications software, which will work with Microsoft`s Office Communications Server 2007 Release 2...

    Posted 02/05/2009

    Integration of Interactive Intelligence All-in-One IP Communications Software with Microsoft`s Office Communications Server 2007 Release 2 to Help Contact Center Agents and Business Users Communicate and Collaborate More Effectively INDIANAPOLIS, Feb 03, 2009 -- Interactive Intelligence (Nasdaq:…
  • / Marketing

    Due Maternity lets shoppers put sticky notes on web pages

    The e-retailer has debuted widget technology that enables shoppers to ask friends their opinions on fashion and other products directly on a product page.

    Posted 09/23/2008Katie EvansPost a comment

    The e-retailer has debuted widget technology that enables shoppers to ask friends their opinions on fashion and other products directly on a product page.
  • / Technology

    More than one billion consumers will shop online by 2012, IDC says

    Nearly 50% of Internet users worldwide will make online purchases this year, and by 2012, more than 1 billion online buyers will complete business-to-consumer transactions totaling about $1.2 trillion, according to IDC’s Digital Marketplace forecast.

    Posted 07/01/2008Katie EvansPost a comment

    Nearly 50% of Internet users worldwide will make online purchases this year, and by 2012, more than 1 billion online buyers will complete business-to-consumer transactions totaling about $1.2 trillion, according to IDC’s Digital Marketplace forecast.
  • / Technology

    Consumers send a message: They want more control of their e-mail inboxes

    88% of consumers want more say in the content and frequency of e-mails they receive, and 80% prefer doing business with companies that only e-mail those who opt in, according to a survey by Ipsos for online reputation management firm Habeas.

    Posted 05/21/2008Katie EvansPost a comment

    88% of consumers want more say in the content and frequency of e-mails they receive, and 80% prefer doing business with companies that only e-mail those who opt in, according to a survey by Ipsos for online reputation management firm Habeas.
  • Audible appoints its latest board member

    Audible Inc. has named former AOL LLC executive James P. Bankoff to its board of directors. He most recently served as executive vice president of AOL programming and products.

    Posted 07/23/2007Don DavisPost a comment

    Audible Inc. has named former AOL LLC executive James P. Bankoff to its board of directors. He most recently served as executive vice president of AOL programming and products.
  • / Technology

    Superpages.com ads will ride along with AOL’s instant messages

    Idearc Media Corp. and illumiCell Corp., operating as Multiplied Media in the United States, have signed an agreement enabling Idearc to place its Superpages.com advertisers’ content on AOL’s Instant Messenger network.

    Posted 07/10/2007Paul DemeryPost a comment

    Idearc Media Corp. and illumiCell Corp., operating as Multiplied Media in the United States, have signed an agreement enabling Idearc to place its Superpages.com advertisers’ content on AOL’s Instant Messenger network.
  • / Technology

    Growing digital music industry still fights pirates, study says

    The recording industry registered solid growth of digital music sales from services such as iTunes, but they continue to fight against serious challenges from music piracy in the form of peer-to-peer file sharing, The NPD Group reports.

    Posted 04/10/2007Paul DemeryPost a comment

    The recording industry registered solid growth of digital music sales from services such as iTunes, but they continue to fight against serious challenges from music piracy in the form of peer-to-peer file sharing, The NPD Group reports.
  • / Technology

    How to reach those elusive online teens

    The number of teens online will plateau at about 22 million in 2007, but those teens will continue to use the Internet primarily for communications, entertainment, and research, says JupiterResearch.

    Posted 10/12/2005Kurt PetersPost a comment

    The number of teens online will plateau at about 22 million in 2007, but those teens will continue to use the Internet primarily for communications, entertainment, and research, says JupiterResearch.
  • / Technology

    Spam, meet spim

    Unsolicited commercial messages are moving in on instant messaging service. About one in three adults who use IM, or 17 million Americans, have received so-called “spim,” according to the Pew Internet & American Life Project.

    Posted 02/25/2005Kurt PetersPost a comment

    Unsolicited commercial messages are moving in on instant messaging service. About one in three adults who use IM, or 17 million Americans, have received so-called “spim,” according to the Pew Internet & American Life Project.
  • / Technology

    Young consumers driving up use of live chat, expert says

    Teenage and young adult consumers are driving a broad move toward live chat as a preferred method of customer service, a trend that will account for up to 50% of revenue at call center services firm 24-7 INtouch within three years, CEO Greg Fettes says.

    Posted 02/24/2005Kurt PetersPost a comment

    Teenage and young adult consumers are driving a broad move toward live chat as a preferred method of customer service, a trend that will account for up to 50% of revenue at call center services firm 24-7 INtouch within three years, CEO Greg Fettes says.

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