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31 - 40 of 40 Results

  • / Press Release

    LIVEOFFICE ADDS A NEW DIMENSION TO BUSINESS’ ONLINE SALES AND MARKETING EFFORTS

    LiveSiteManager™ Adds Instant Messaging Capabilities to Online Advertising, eBay and Yahoo! Auction Pages and Email Marketing Campaigns TORRANCE, Calif., May 6, 2003 -- LiveOffice Corporation, a leading provider of web-based products for businesses of all sizes, today announced the latest version of LiveSiteManager™. The newest release of this popular product features enhanced online presentation, desktop sharing and instant messaging...

    Posted 05/27/2003

    LiveSiteManager™ Adds Instant Messaging Capabilities to Online Advertising, eBay and Yahoo! Auction Pages and Email Marketing Campaigns TORRANCE, Calif., May 6, 2003 -- LiveOffice Corporation, a leading provider of web-based products for businesses of all sizes, today announced the latest version…
  • / Press Release

    NetLert Communication Readies New N-Contact Product for Marketplace

    Complements NetLert`s current suite of Instant Customer Service solutions ASHEVILLE, NORTH CAROLINA November 12, 2002 NetLert Communications Inc. (NCI) has announced the impending release of NetLert N-Contact v1.0, a new product designed to complement the company`s suite of call and contact center communication solutions. The release is scheduled for the end of the fourth quarter of 2002. Answering the trend toward a rapidly growing percentage of...

    Posted 11/12/2002

    Complements NetLert`s current suite of Instant Customer Service solutions ASHEVILLE, NORTH CAROLINA November 12, 2002 NetLert Communications Inc. (NCI) has announced the impending release of NetLert N-Contact v1.0, a new product designed to complement the company`s suite of call and contact center…
  • Answering questions the instant the online shopper asks them

    Live chat may have started as something that distracted teenagers from their homework, but live chat-no doubt pushed along by teens who grew up with it-is about to become a powerful customer service and marketing tool for retail web sites-another technology that has the potential to bring the web-shopping experience closer to the real-world. While fewer than 5% of retail sites offer live chat today, results from early adopters show that the...

    Posted 03/28/2002Internet RetailerPost a comment

    Live chat may have started as something that distracted teenagers from their homework, but live chat-no doubt pushed along by teens who grew up with it-is about to become a powerful customer service and marketing tool for retail web sites-another technology that has the potential to bring the web…
  • / Technology

    Live help may be picking up at retail sites

    Wider use of instant messages may make web site live chat a more popular customer service option. The availability of live chat increased average dollars spent per customer by 50% at one e-retailer.

    Posted 02/18/2002Kurt PetersPost a comment

    Wider use of instant messages may make web site live chat a more popular customer service option. The availability of live chat increased average dollars spent per customer by 50% at one e-retailer.
  • Getting the marketing message out—instantly

    Snack-foods manufacturer The Keebler Co. is embedding marketing messages in ActiveBuddy’s instant-message answers to customers’ queries. Response rates are three times those for e-mail messages.

    Posted 11/01/2001Internet RetailerPost a comment

    Snack-foods manufacturer The Keebler Co. is embedding marketing messages in ActiveBuddy’s instant-message answers to customers’ queries. Response rates are three times those for e-mail messages.
  • Instant messaging promos are a hit for Cheez-It sweepstakes

    Keebler Co. tested promotion of a Cheez-It sweepstakes through instant messages. The results: A click-through rate of 6.5%, 3 times greater than e-mail response rate.

    Posted 10/16/2001Kurt PetersPost a comment

    Keebler Co. tested promotion of a Cheez-It sweepstakes through instant messages. The results: A click-through rate of 6.5%, 3 times greater than e-mail response rate.
  • Lands’ End finds that instant messaging creates buyers

    Customers who use live help via instant messaging at LandsEnd.com are 67% more likely to make a purchase and buy 8% more than others.

    Posted 10/02/2001Internet RetailerPost a comment

    Customers who use live help via instant messaging at LandsEnd.com are 67% more likely to make a purchase and buy 8% more than others.
  • / Technology

    The web’s power is only being scratched, keynoter tells Catalog Conference

    The web is still primitive today, but it holds great potential as a global marketing tool. Retailers must keep a close eye on what users are actually doing on the web to take advantage of its power, says Bran Ferren.

    Posted 06/05/2001Kurt PetersPost a comment

    The web is still primitive today, but it holds great potential as a global marketing tool. Retailers must keep a close eye on what users are actually doing on the web to take advantage of its power, says Bran Ferren.
  • / Press Release

    buy.com™ EXPANDS WIRELESS OFFERING WITH LAUNCH OF 2-WAY TEXT MESSAGING DEVICES POWERED BY WEBLINK WIRELESS

    ALISO VIEJO, Calif., May 14, 2001--buy.com (Nasdaq:BUYX), The Internet Superstore™, now offers the Motorola Talkabout® Model T900 2-way messaging device powered by WebLink Wireless. The Motorola T900 allows subscribers to have instant accessibility to co-workers, family, and friends via wireless instant messaging and email services. WebLink Wireless will provide online and call in customer service for T900 activation, technical support and value...

    Posted 05/14/2001

    ALISO VIEJO, Calif., May 14, 2001--buy.com (Nasdaq:BUYX), The Internet Superstore™, now offers the Motorola Talkabout® Model T900 2-way messaging device powered by WebLink Wireless. The Motorola T900 allows subscribers to have instant accessibility to co-workers, family, and friends via wireless…
  • / Technology

    Web usage continues its ascent, says Jupiter

    The total number of minutes spent online increased 51%, from 64.8 billion minutes in February 2000 to 97.7 billion in February 2001. Home usage increased the most, up 59%.

    Posted 03/13/2001Kurt PetersPost a comment

    The total number of minutes spent online increased 51%, from 64.8 billion minutes in February 2000 to 97.7 billion in February 2001. Home usage increased the most, up 59%.

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