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1 - 10 of 38 Results
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/ Marketing
A new world of e-mail address confusion
Facebook Messages will make life harder for marketers, a report predicts.
Posted 01/18/2011Zak StamborPost a comment
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/ Technology
Online shoppers want to track shipments and chat live with customer service agents
A Limelight survey also points to the importance of product videos for consumers.
Posted 01/04/2011Thad RueterPost a comment
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/ Marketing
Moms of tweens are more hip to online shopping and sharing
Survey finds this segment of moms also favors sharing through Facebook and texting.
Posted 08/11/2010Allison EnrightPost a comment
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/ Technology
New live chat tool translates on the fly for non-English-speaking customers
Live chat is great for answering customer questions instantly. But what if a consumer doesn’t speak, (or type) in English? Velaro says it has a solution—live chat translation.
Posted 04/07/2010Katie DeatschPost a comment
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/ Marketing
E-mail proof provider adds AOL, Yahoo to its suit against Goodmail Systems
RPost filed suit against Goodmail Systems last month alleging patent infringement. Now RPost has added AOL and Yahoo, saying the e-mail providers are collaborating with Goodmail’s new service for establishing proof that an e-mail has been delivered.
Posted 10/28/2009Zak StamborPost a comment
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/ Marketing
Shoppers who have used live chat prefer sites that offer it, study shows
67% of online consumers who have used live chat say they prefer to shop at sites that offer it, compared with 40% of those who have never chatted, according to a survey sponsored by Bravestorm LLC, provider of the BoldChat live chat service.
Posted 02/27/2009Don DavisPost a comment
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/ Marketing
Putting catalogs online is the most-planned rich media project, poll says
Results from a global cross-industry Adobe Scene7 survey show 29% of North American companies plan online catalogs in 2009.
Posted 02/17/2009Katie DeatschPost a comment
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/ Marketing
Due Maternity lets shoppers put sticky notes on web pages
The e-retailer has debuted widget technology that enables shoppers to ask friends their opinions on fashion and other products directly on a product page.
Posted 09/23/2008Katie DeatschPost a comment
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/ Technology
More than one billion consumers will shop online by 2012, IDC says
Nearly 50% of Internet users worldwide will make online purchases this year, and by 2012, more than 1 billion online buyers will complete business-to-consumer transactions totaling about $1.2 trillion, according to IDC’s Digital Marketplace forecast.
Posted 07/01/2008Katie DeatschPost a comment
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/ Technology
Consumers send a message: They want more control of their e-mail inboxes
88% of consumers want more say in the content and frequency of e-mails they receive, and 80% prefer doing business with companies that only e-mail those who opt in, according to a survey by Ipsos for online reputation management firm Habeas.
Posted 05/21/2008Katie DeatschPost a comment
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