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1 - 10 of 30 Results
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/ Technology
Nearly half of smartphone owners research products via the mobile web
And 23% make purchases from their handheld devices, a new poll shows.
Posted 01/08/2013Katie DeatschPost a comment
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/ Technology
Retailers perk up supply chains with social media
Social media helps merchants improve product fulfillment, Aberdeen says.
Posted 03/27/2012Paul DemeryPost a comment
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/ Marketing
A new world of e-mail address confusion
Facebook Messages will make life harder for marketers, a report predicts.
Posted 01/18/2011Zak StamborPost a comment
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/ Technology
Online shoppers want to track shipments and chat live with customer service agents
A Limelight survey also points to the importance of product videos for consumers.
Posted 01/04/2011Thad RueterPost a comment
Related Searches:Limelight
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/ Marketing
Moms of tweens are more hip to online shopping and sharing
Survey finds this segment of moms also favors sharing through Facebook and texting.
Posted 08/11/2010Allison EnrightPost a comment
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/ Technology
New live chat tool translates on the fly for non-English-speaking customers
Live chat is great for answering customer questions instantly. But what if a consumer doesn’t speak, (or type) in English? Velaro says it has a solution—live chat translation.
Posted 04/07/2010Katie DeatschPost a comment
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/ Marketing
E-mail proof provider adds AOL, Yahoo to its suit against Goodmail Systems
RPost filed suit against Goodmail Systems last month alleging patent infringement. Now RPost has added AOL and Yahoo, saying the e-mail providers are collaborating with Goodmail’s new service for establishing proof that an e-mail has been delivered.
Posted 10/28/2009Zak StamborPost a comment
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/ Marketing
Shoppers who have used live chat prefer sites that offer it, study shows
67% of online consumers who have used live chat say they prefer to shop at sites that offer it, compared with 40% of those who have never chatted, according to a survey sponsored by Bravestorm LLC, provider of the BoldChat live chat service.
Posted 02/27/2009Don DavisPost a comment
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/ Marketing
Putting catalogs online is the most-planned rich media project, poll says
Results from a global cross-industry Adobe Scene7 survey show 29% of North American companies plan online catalogs in 2009.
Posted 02/17/2009Katie DeatschPost a comment
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/ Marketing
Due Maternity lets shoppers put sticky notes on web pages
The e-retailer has debuted widget technology that enables shoppers to ask friends their opinions on fashion and other products directly on a product page.
Posted 09/23/2008Katie DeatschPost a comment
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