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/ Technology
How Blinds.com improved its customer service
Technology and automation enable the e-retailer to up its game.
Posted 03/06/2013Zak StamborPost a comment
Related Searches:Mystery Shopper | E-tailing Group | Rethinking Customer Service
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/ Technology
Q3 revenue jumps 29% at software vendor Interactive Intelligence
Interactive Intelligence, provider of communications software for contact centers and larger organizations, has reported a 29% increase in third quarter revenue over last year and a 35% revenue increase for the first nine months of the year.
Posted 11/02/2007Don DavisPost a comment
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/ Technology
Content automation provider WebCollage hires a new VP of worldwide sales
WebCollage, a provider of content integration systems for manufacturers and their retailers and resellers, has named Scott Matthews as vice president of worldwide sales.
Posted 05/15/2006Kurt PetersPost a comment
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/ Press Release
Interactive Intelligence Reports 2011 Second-Quarter Operating Results
The company reported revenues of $52.0 million, an increase of 34%.
Posted 08/01/2011
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/ Press Release
Interactive Intelligence Completes Holding Company Reorganization
Shares of new holding company to commence trading on the Nasdaq global select market under ticker symbol “ININ."
Posted 07/01/2011
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/ Press Release
Interactive Intelligence Reports 2011 Q1 Operating Results
The company reported revenues of $47.7 million, an increase of 36%.
Posted 05/02/2011
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/ Press Release
The RoomPlace Selects IP Business Communications Tool from Interactive Intelligence
The RoomPlace is replacing communications technology from multiple vendors to connect all of its 24 locations.
Posted 03/28/2011
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/ Press Release
Quality Bicycle Products Selects Communications Software from Interactive Intelligence
QBP first began looking for a new system to accommodate the company’s growth and need for more sophisticated communications applications.
Posted 03/14/2011
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/ Press Release
Interactive Intelligence Acquires Agori Communications
Agori is a Germany-based reseller of the Interactive Intelligence multichannel contact center solutions.
Posted 03/07/2011
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/ Press Release
Interactive Intelligence Offers Integration with IBM Lotus Sametime
The service is designed to increase employee productivity and improve customer service.
Posted 02/07/2011
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