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/ Technology

Mobile devices present a path to personalization for bricks-and-mortar stores, report says

Aberdeen Group finds that more than half of retailers want to offer personalized mobile promotions.

Posted 03/31/2011Thad Rueter1 comments

Aberdeen Group finds that more than half of retailers want to offer personalized mobile promotions.

/ Marketing

M-commerce provider Usablenet hops on the iPad bandwagon

The company now enables its retailer clients to extend all current content, features and functions of their existing e-commerce or m-commerce sites to a specialized iPad app.

Posted 04/01/2010Katie DeatschPost a comment

The company now enables its retailer clients to extend all current content, features and functions of their existing e-commerce or m-commerce sites to a specialized iPad app.

/ Technology

Self-service gift registries may hurt branding efforts

Many retailers are emphasizing self-service online gift registries to cut costs, but at the same time are missing out on opportunities to connect shoppers with their brand through personalized customer service, new research finds.

Posted 02/16/2010Katie DeatschPost a comment

Many retailers are emphasizing self-service online gift registries to cut costs, but at the same time are missing out on opportunities to connect shoppers with their brand through personalized customer service, new research finds.

Related Searches:Bed Bath And Beyond

/ E-Retailers

Blockbuster will close stores and channel savings elsewhere

Blockbuster may close up to 25% of its stores in the next year to pay creditors and free up cash that could be used to build up other businesses such as e-commerce. The move would generate about $26 million in capital.

Posted 09/16/2009Bill BriggsPost a comment

Blockbuster may close up to 25% of its stores in the next year to pay creditors and free up cash that could be used to build up other businesses such as e-commerce. The move would generate about $26 million in capital.

/ Technology

Photo printing equipment vendor snaps up online photo services company

Digital imaging equipment provider Noritsu America will buy photo kiosk and online photo services company Lucidiom. Noritsu says the deal will allow it to offer a more extensive line of photo services to retailers.

Posted 03/02/2009Katie DeatschPost a comment

Digital imaging equipment provider Noritsu America will buy photo kiosk and online photo services company Lucidiom. Noritsu says the deal will allow it to offer a more extensive line of photo services to retailers.

/ Marketing

Consumers are shopping on price and want more self-service help, study says

72% of consumers are more likely to shop with a retailer that offers the flexibility to interact easily via online, mobile and kiosk self-service, a BuzzBack Market Research/NCR Corp. study reveals.

Posted 01/20/2009Paul DemeryPost a comment

72% of consumers are more likely to shop with a retailer that offers the flexibility to interact easily via online, mobile and kiosk self-service, a BuzzBack Market Research/NCR Corp. study reveals.

/ E-Retailers

Ice.com walks down the aisle with David’s Bridal

Ice.com sees big upsides in its new retailing relationship with David’s Bridal: creating a niche opportunity in the lucrative bridal market and opening a store-based sales channel. Ice.com launched a jewelry microsite on DavidsBridal.com in November.

Posted 12/17/2008Bill BriggsPost a comment

Ice.com sees big upsides in its new retailing relationship with David’s Bridal: creating a niche opportunity in the lucrative bridal market and opening a store-based sales channel. Ice.com launched a jewelry microsite on DavidsBridal.com in November.

Related Searches:Shmuel Gniwisch

/ E-Retailers

Wet Seal uses its digital community to drive multi-channel sales

An interactive kiosk pilot will enable shoppers to compare the piece of apparel or ensemble they are about to try on with 25,000 combinations reviewed by 30,000 users in Wet Seal’s digital community.

Posted 10/01/2008Bill BriggsPost a comment

An interactive kiosk pilot will enable shoppers to compare the piece of apparel or ensemble they are about to try on with 25,000 combinations reviewed by 30,000 users in Wet Seal’s digital community.

Related Searches:Virtual Dressing Room

/ Technology

Blockbuster sees the future and it is digital

Blockbuster is transforming its business from movie rental stores into a diversified digital entertainment and e-commerce company, CEO James Keyes is telling Wall Street analysts. The relaunched Blockbuster.com features movie downloads and PayPal.

Posted 09/24/2008Mark BrohanPost a comment

Blockbuster is transforming its business from movie rental stores into a diversified digital entertainment and e-commerce company, CEO James Keyes is telling Wall Street analysts. The relaunched Blockbuster.com features movie downloads and PayPal.

/ Technology

Store customers like having access to JCP.com at J.C. Penney stores

With access to the web site at the point of sale, Penney associates can check for availability of items not in stock in the store. Customers offered that service are twice as likely to say they are highly satisfied, a J.C. Penney executive says.

Posted 07/01/2008Katie DeatschPost a comment

With access to the web site at the point of sale, Penney associates can check for availability of items not in stock in the store. Customers offered that service are twice as likely to say they are highly satisfied, a J.C. Penney executive says.

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