/ Technology

Technology, not ethics, worry teens about illegal downloading, study says

When illegally downloading, 60% of young people worry about accidentally downloading a computer virus while 50% worry about getting in trouble with the law, says a new survey from Harris Interactive.

Posted 05/21/2004Kurt PetersPost a comment

/ Technology

A small number of users download the most music, a new survey shows

An NPD Group survey of households with web access shows that 64% have at least one digital music file on their computers; 56% have 50 or more while only 8% have 1,000 or more.

Posted 09/09/2003Kurt PetersPost a comment

/ Technology

Threats scare off music downloaders, NPD Group survey reports

The number of households acquiring music files began to decrease in May, immediately after the Recording Industry Association of America instituted a well-publicized campaign threatening individual file sharers with legal action, The NPD Group says.

Posted 08/20/2003Kurt PetersPost a comment

/ Technology

Online music sales languish, Jupiter reports

Online CD sales will remain flat in 2003, at $750 million and digital downloading of music will amount to only $80 million, says Jupiter Research.

Posted 07/28/2003Kurt PetersPost a comment

/ E-Retailers

Instant messaging feature increasing online conversions for Lands’ End

LandsEnd.com shoppers are 67% more likely to buy and average order size rises 8% when shoppers use Lands’ End Live text or phone chat, the retailer finds.

Posted 09/07/2001Kurt PetersPost a comment

Lands’ End finds that instant messaging creates buyers

Customers who use live help via instant messaging at LandsEnd.com are 67% more likely to make a purchase and buy 8% more than others.

Posted 10/02/2001Internet RetailerPost a comment

Big hack attacks shake consumer confidence

When hackers unleashed distributed denial of service attacks against the likes of Yahoo!, Amazon, eBay and Buy.com and even the FBI Web site in February, more than a few hours of downtime resulted. Recent polls reveal the attacks took a bite out of a less tangible commodity: consumer confidence. Though only 9% of Internet users responding to a Gallup poll acknowledge they were affected by the attacks, half say they’re less likely to use their...

Posted 12/26/2000Don DavisPost a comment

Vandalism goes virtual

Hacking is hardly new on the Internet, but the magnitude of last month’s denial of service disruptions reached new proportions. The attacks disabled filters in place to weed out denial of service requests, which occur many times a day at large sites, says Steve Hunt, a director at Giga Information Group, Chicago. “It’s the equivalent of a company preparing for a snowstorm and getting hit by an earthquake.” The attacks shut down several of the...

Posted 12/26/2000Don DavisPost a comment