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1 - 9 of 9 Results
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/ Technology
More shoppers were looking to buy online in the fourth quarter
But the percentage able to complete purchases decreased, a study says.
Posted 03/06/2012Zak StamborPost a comment
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/ Technology
Web sales grow, but not all shoppers are buyers
The percentage of web shoppers who made a purchase declined in Q3.
Posted 12/20/2011Bill BriggsPost a comment
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/ Technology
E-commerce grows, but some consumers seem less satisfied
Clutter on online retail sites shoulders some of the blame, says iPerceptions.
Posted 09/01/2011Thad RueterPost a comment
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/ Technology
Q2 sales rise 10% for iPerceptions as the vendor enhances its survey technology
Revenue totaled $1.25 million and the vendor signed contracts with major clients.
Posted 08/18/2010Katie DeatschPost a comment
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/ Technology
Google Analytics users get a new way to analyze voice of customer data
iPerceptions, a provider of voice of customer data pulled from consumer surveys, has launched a free tool for integrating that data—such as whether customers said they had a quality shopping experience—with the clickstream data within Google Analytics.
Posted 05/06/2010Paul DemeryPost a comment
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/ Press Release
iPerceptions Introduces Comment Cards to Turn Online Complaints into Actionable CRM
iPerceptions Comment Cards serve as a complaint management system for companies to easily identify specific friction points that need repair.
Posted 05/15/2012
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/ Press Release
iPerceptions and Tealeaf Partnership Combines Customer Feedback and Customer Experiences
This relationship will give businesses greater insight into their customers’ online experiences, understand intentions, analyze motivations, and gain valuable insights into customer behavior.
Posted 02/08/2012
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/ Press Release
iPerceptions Offers the First Concept Clouds for ‘Voice of Customer’ Feedback
iPerceptions’ Concept Clouds create more accurate and actionable aggregations of the open-ended feedback compared to traditional Word Clouds.
Posted 01/24/2012
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/ Press Release
iPerceptions Launches First Random Sampling ‘Voice of Customer’ Feedback Solution for Mobile Websites
Mobile Website Feedback delivers immediate, representative insight of mobile website visitor experience
Posted 10/19/2011
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