/ Technology

Prepping a site for Santa

Rising sales, rich media and mobile commerce pose site performance challenges for the holidays.

Posted 06/24/2010Paul DemeryPost a comment

/ Marketing

M-commerce site performance lagging behind e-commerce, study shows

The time it took to download the home page of 10 mobile commerce sites this holiday season ranged from 8.3 seconds to 34.4 seconds, Keynote Systems says. The overall range of availability was between 97.6% and 74.7%.

Posted 02/02/2010Zak StamborPost a comment

/ Technology

Retail sites fared far worse on Monday than last Friday, says Keynote

Retail sites’ response times on the Friday after Thanksgiving were better than in previous years, according to Keynote Systems. However those improvements didn’t hold up on Monday, as 44% of the sites Keynote monitors experienced significant problems.

Posted 12/04/2009Zak StamborPost a comment

/ Technology

Keynote`s KITE 2.0 runs desktop tests on Web 2.0 applications

Retailers that qualify for Keynote Systems’ early adopters program can download for free the most recent version of Keynote Internet Testing Environment, which allows tests of Web 2.0 sites and applications from developers’ desktops.

Posted 08/14/2008Paul DemeryPost a comment

/ Technology

Valentine’s Day rush overwhelms card web sites

Valentine’s Day online turned out to be a challenge for many retailers who count on the day for e-sales. Hallmark.com was unavailable or significantly slower than usual throughout the day, reports Keynote Systems. Other card sites also responded slowly.

Posted 02/14/2008Don DavisPost a comment

/ Technology

Internet Retailer announces keynote speakers for IRCE 2008

Mike Boylson, executive vice president and chief marketing officer of J.C. Penney Co. Inc., and Neel Grover, president and CEO of Buy.com Inc., will deliver Keynote Addresses at the Internet Retailer Conference & Exhibition June 9-12 in Chicago.

Posted 11/27/2007Don DavisPost a comment

Keynote’s third quarter revenue grows 25%

Third quarter revenue at Keynote Systems, which measures and monitors web site performance, increased 25% from a year ago to $17.4 million. Keynote posted a Q3 net loss of $1.5 million, compared to net income a year ago of $30,000.

Posted 08/02/2007Don DavisPost a comment

/ Technology

How Keynote captures the online experience of consumers outside the U.S.

Interviews, focus groups and traditional ways of gathering data on the customer experience become challenging when pressed beyond language and cultural borders. Keynote’s new software release expands multi-lingual surveys and analysis online.

Posted 02/09/2006Mary WagnerPost a comment