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/ Marketing
LampsPlus.com: A call or a scan
The merchant places a premium on mobile customer service.
Posted 11/26/2012Bill SiwickiPost a comment
Related Searches:Lamps Plus
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/ Technology
Lamps Plus turns on a new mobile strategy
The retailer launches a mobile site and adds QR codes to products in stores.
Posted 05/30/2012Amy DustoPost a comment
Related Searches:Furniture E-commerce | Lamps Plus | Lighting
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/ E-Retailers
Lamps Plus launches a private sale site
55 Downing Street sells limited quantities of lighting, furniture and décor items.
Posted 03/23/2012Allison EnrightPost a comment
Related Searches:Hautelook | Lamps Plus
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/ Technology
Stepping up from store to call center
At Lamps Plus, in-store experience can put sales associates on a fast track to a rapidly growing web-enabled call center. Online sales at LampsPlus.com have doubled in a year.
Posted 09/10/2003Mary WagnerPost a comment
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/ Technology
Putting the web’s site search power to work in stores
Lamps Plus finds that web-enabled store kiosks help shoppers narrow choices from some 12,000 products. Extended online inventory boosts special orders by one-third.
Posted 09/04/2003Kurt PetersPost a comment
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/ Press Release
LAMPS PLUS Uses ForeSee Results to Shed Light on Online Customer Satisfaction
ANN ARBOR, MI (November 19, 2007) -- LAMPS PLUS has tapped ForeSee Results to provide a scientific tool to assess customer satisfaction of visitors to its website, www.lampsplus.com. Using the proven methodology of the University of Michigan¡¦s American Customer Satisfaction Index (ACSI), ForeSee Results measures the satisfaction of website visitors at two critical stages of the customer relationship: when they are browsing the site and after...
Posted 11/21/2007
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/ Press Release
LAMPS PLUS Purchases 784,000 SF Industrial Building in Redlands for $54 Million
Facility Will Serve as Regional Distribution Center REDLANDS, Calif. (Dec. 28, 2006) – Grubb & Ellis Company (NYSE: GBE), one of the leading providers of integrated real estate services, today announced that LAMPS PLUS, Inc., of Chatsworth, the nation’s leading specialty lighting company with over 47 retail stores throughout the West, has purchased a 784,000-square-foot industrial building in Redlands for a regional distribution facility. The...
Posted 12/28/2006
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/ Press Release
LAMPS PLUS Increases Revenues Using Scene7`s Dynamic Imaging Solution via Web, Email, Print, and Retail Kiosks
NOVATO, Calif., Aug. 24 -- Scene7, provider of the leading rich media platform to grow revenues and enhance visual communications -- while automating media production and delivery, today announced that LAMPS PLUS is utilizing Scene7`s Dynamic Imaging solution to improve the visual presentation of its product line for customers online, in emails, in print, and in-store while automating production of its image assets for use in all selling...
Posted 08/24/2004
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/ Press Release
EasyAsk Search and Navigation Capabilities Light Up LAMPS PLUS
Nation’s Largest Specialty Lighting Chain Enhances Customer Satisfaction Through Self-Service Search and Navigation on the Web, at Store Kiosks and Call Centers Littleton, Mass. - May 12, 2003 - EasyAsk, a market leader in information access software, and the only provider of Synchronized Search and Navigation™, today announced that LAMPS PLUS is now using EasyAsk to assist customers shopping online and at self-service kiosks at all LAMPS PLUS...
Posted 05/13/2003
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/ Press Release
SPS COMMERCE PROVIDES SUPPLY CHAIN TRANSACTION AND CATALOG SERVICES TO LAMPS PLUS
Contacts: Amy Spychalla SPS Commerce (651) 603-4400 aspychalla@spscommerce.com Derek Lyons Sterling Hager (617) 926-6665, ext. 265 dlyons@sterlinghager.com -- America`s Largest Lighting Superstore To Reduce Costs And Improve Supply Chain Efficiencies With Hosted Internet Service -- St. Paul, Minn., July 29, 2002 - SPS Commerce, the leading Supply Chain Integration Service provider, today announced it will provide automated transaction and catalog...
Posted 07/29/2002
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