/ Marketing

Retailers need to temper consumers’ expectations

Disappointment over a lack of large discounts led shoppers’ satisfaction to dip over the holidays.

Posted 01/18/2012Zak StamborPost a comment

Related Searches:Belk | Ebags | Foresee

/ Technology

Holiday shoppers show love for Amazon

But Netflix drops in an annual customer satisfaction study from ForeSee.

Posted 12/28/2011Thad RueterPost a comment

Related Searches:Cabela's | Cabelas | Sportsman Guid

/ Technology

Satisfaction survey firm ForeSee Results rebrands

The research firm debuts a shorter name, ForeSee, and a new logo.

Posted 08/19/2011Allison Enright1 comments

Related Searches:Eddie Bauer

/ Marketing

Consumers flock to Facebook, but aren’t satisfied with it, a report says

And that dissatisfaction leaves the door open for Google to move in with Google+.

Posted 07/20/2011Allison EnrightPost a comment

/ Technology

Groupon holds a strong lead over LivingSocial in daily deal popularity

ForeSee says that shows the strong appeal of Groupon as some question its market value.

Posted 06/23/2011Stefany Moore2 comments

Related Searches:Woot

/ Technology

Amazon replaces Netflix at the top of a customer satisfaction survey

Netflix, No. 1 for six years, drops two points to second place in Foresee study.

Posted 05/10/2011Stefany Moore3 comments

Related Searches:Peapod

/ Marketing

Direct traffic from social media sites is low, but its influence counts, a survey says

Less than 1% of web site traffic comes directly from social media.

Posted 04/08/2011Allison Enright1 comments

/ Technology

Amazon and Netflix are most pleasing

Those two e-commerce sites take the top spots in a ForeSee customer satisfaction survey.

Posted 12/29/2010Allison EnrightPost a comment

/ Technology

Slightly happier customers

Shoppers are slightly more satisfied with online retailers this holiday season, ForeSee says.

Posted 12/14/2010Allison EnrightPost a comment

/ Marketing

Users aren’t satisfied with Facebook

The site scored in the bottom 5% of all private sector companies in customer satisfaction.

Posted 07/20/2010Zak Stambor1 comments