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21 - 30 of 91 Results
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/ Marketing
Taking a closer look at social media’s ROI
Retailers should look at ROI before investing heavily in social media, ForeSee Results says.
Posted 06/17/2010Paul Demery2 comments
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/ E-Retailers
Netflix leads the pack in customer satisfaction, says survey
For the fourth straight year Netflix had most satisfied customers in ForeSee Results’ annual Top 100 Online Retail Satisfaction Index. Amazon.com Inc. finished a close second.
Posted 05/06/2010Internet RetailerPost a comment
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/ Marketing
Holiday 2009 shoppers are not nearly as satisfied as last year, study says
For the period of Dec. 7 through Dec. 13, ForeSee Results’ shopper satisfaction index dropped to 72.9% from 75.2% in 2008 and 77.6% from two years ago.
Posted 12/17/2009Paul DemeryPost a comment
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/ Technology
Despite a small slip, Apple still crunches competition in web satisfaction
Apple’s web site remained the leader among computer manufacturers, while Google retained a big advantage among search engines, reports ForeSee Results and the University of Michigan.
Posted 08/18/2009Katie DeatschPost a comment
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/ Technology
Former Borders.com exec Kevin Ertell joins ForeSee Results
Kevin Ertell, who ushered in the new Borders.com e-commerce site last year, has accepted a position as vice president of retail strategy at customer satisfaction measurement firm ForeSee Results.
Posted 06/22/2009Katie DeatschPost a comment
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/ Technology
ForeSee Results doubles its footprint
ForeSee Results, which measures and helps clients manage online customer satisfaction, has moved into new offices in North Ann Arbor, MI, that are double the size of its previous quarters.
Posted 03/30/2009Katie DeatschPost a comment
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/ Technology
Online shopping satisfaction sliding in December, ForeSee Results finds
There’s some slipping going on this holiday season, and it’s not just on icy sidewalks. Consumers say they are less satisfied with their online shopping experiences this year than last, according to ForeSee Results’ weekly holiday survey.
Posted 12/16/2008Katie DeatschPost a comment
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/ Technology
Shoppers less happy with retail sites in week after Thanksgiving this year
ForeSee Results’ Holiday Satisfaction Benchmark study finds post-Thanksgiving deals are meeting online shoppers’ expectations.
Posted 12/10/2008Katie DeatschPost a comment
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/ Technology
Netflix captures the leading role in customer satisfaction
Netflix was tops in customer satisfaction in the latest ForeSee Results rankings. Online satisfaction also has a strong impact on online purchasing, ForeSee CEO Larry Freed said yesterday at the 2008 Internet Retailer Conference & Exhibition.
Posted 06/11/2008Bill BriggsPost a comment
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/ Technology
ForeSee Results fills a new sales post
The company, which measures online customer satisfaction, has hired Steve Jacob to the newly created position of vice president of sales. Jacob will head up the company’s worldwide sales team.
Posted 04/07/2008Katie DeatschPost a comment
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