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Larry Freed

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41 - 50 of 95 Results

  • / Technology

    Netflix captures the leading role in customer satisfaction

    Netflix was tops in customer satisfaction in the latest ForeSee Results rankings. Online satisfaction also has a strong impact on online purchasing, ForeSee CEO Larry Freed said yesterday at the 2008 Internet Retailer Conference & Exhibition.

    Posted 06/11/2008Bill BriggsPost a comment

    Netflix was tops in customer satisfaction in the latest ForeSee Results rankings. Online satisfaction also has a strong impact on online purchasing, ForeSee CEO Larry Freed said yesterday at the 2008 Internet Retailer Conference & Exhibition.
  • / Press Release

    ForeSee Results Unveils CS SiteManager 3.0

    ANN ARBOR, Mich. (May 5, 2008)ForeSee Results, the market leader in online customer satisfaction measurement and management, today unveiled an enhanced online customer satisfaction analytics service called CS SiteManager 3.0. Introduced at the 2008 eMetrics Marketing Optimization Summit in San Francisco, CS SiteManager 3.0 has multiple upgrades and enhanced capabilities that will continue to help clients reliably measure satisfaction and identify...

    Posted 05/06/2008

    ANN ARBOR, Mich. (May 5, 2008)ForeSee Results, the market leader in online customer satisfaction measurement and management, today unveiled an enhanced online customer satisfaction analytics service called CS SiteManager 3.0. Introduced at the 2008 eMetrics Marketing Optimization Summit in San…
  • / Technology

    ForeSee Results fills a new sales post

    The company, which measures online customer satisfaction, has hired Steve Jacob to the newly created position of vice president of sales. Jacob will head up the company’s worldwide sales team.

    Posted 04/07/2008Katie EvansPost a comment

    The company, which measures online customer satisfaction, has hired Steve Jacob to the newly created position of vice president of sales. Jacob will head up the company’s worldwide sales team.
  • / Technology

    ForeSee Results fills a new sales post

    The company, which measures online customer satisfaction, has hired Steve Jacob to the newly created position of vice president of sales. He will head up the company’s worldwide sales team.

    Posted 04/07/2008Katie EvansPost a comment

    The company, which measures online customer satisfaction, has hired Steve Jacob to the newly created position of vice president of sales. He will head up the company’s worldwide sales team.
  • / Press Release

    ForeSee Results Announces Major Milestones

    ANN ARBOR, Mich. (March 19, 2007) ForeSee Results, the market leader in online customer satisfaction measurement and management, today announced that it has reached several major corporate milestones. Using the proven, scientific methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI) online since 2001, ForeSee Results quantifies the link between drivers of online satisfaction (such as navigation, product...

    Posted 03/24/2008

    ANN ARBOR, Mich. (March 19, 2007) ForeSee Results, the market leader in online customer satisfaction measurement and management, today announced that it has reached several major corporate milestones. Using the proven, scientific methodology of the University of Michigan’s American Customer…
  • / Technology

    E-commerce takes top spot in cross-industry customer satisfaction survey

    E-commerce—including online retail, travel and brokerage—scored 81.6 out of 100 in the American Consumer Satisfaction Index, far ahead of the 74.9 average of all industries. Amazon.com had the second-highest score of more than 200 companies surveyed.

    Posted 02/19/2008Don DavisPost a comment

    E-commerce—including online retail, travel and brokerage—scored 81.6 out of 100 in the American Consumer Satisfaction Index, far ahead of the 74.9 average of all industries. Amazon.com had the second-highest score of more than 200 companies surveyed.
  • / Press Release

    KarenNeuburger.com Improves Online Client Comfort with ForeSee Results

    ANN ARBOR, MI (December 10, 2007) -- As part of its highly strategic website relaunch in November, KarenNeuburger.com announced today that it has been working with online customer satisfaction firm ForeSee Results in order to maintain the highest quality shopping experience for its customers and visitors. Using a proprietary measurement tool based on the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI),...

    Posted 12/13/2007

    ANN ARBOR, MI (December 10, 2007) -- As part of its highly strategic website relaunch in November, KarenNeuburger.com announced today that it has been working with online customer satisfaction firm ForeSee Results in order to maintain the highest quality shopping experience for its customers and…
  • / Press Release

    Coleman Camps Out With ForeSee Results to Measure Online Satisfaction

    ANN ARBOR, MI (September 27, 2007--ForeSee Results today announced they are working with The Coleman Company, Inc. (www.coleman.com), the leading manufacturer of outdoor gear and equipment to measure and improve online customer satisfaction. Using a proprietary measurement tool based on the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI), ForeSee Results assesses the satisfaction of website visitors – both...

    Posted 09/27/2007

    ANN ARBOR, MI (September 27, 2007--ForeSee Results today announced they are working with The Coleman Company, Inc. (www.coleman.com), the leading manufacturer of outdoor gear and equipment to measure and improve online customer satisfaction. Using a proprietary measurement tool based on the…
  • / Press Release

    Chef’s Catalog Cooks Up Highly Satisfied Customers With ForeSee Results

    ANN ARBOR, MI (September 12, 2007)  ForeSee Results today announced that chefs™, the leading resource for home chefs and culinary professionals, has engaged ForeSee Results to gauge customer satisfaction with their website, www.chefscatalog.com. Using the proven, scientific methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI), ForeSee Results quantifies the link between drivers of online satisfaction...

    Posted 09/13/2007

    ANN ARBOR, MI (September 12, 2007)  ForeSee Results today announced that chefs™, the leading resource for home chefs and culinary professionals, has engaged ForeSee Results to gauge customer satisfaction with their website, www.chefscatalog.com. Using the proven, scientific methodology of the…
  • / Press Release

    Ace Hardware Uses Scientific Tool from ForeSee Results to Measure Online Customer Satisfaction

    ANN ARBOR, MI (July 19, 2007) --Ace Hardware has tapped ForeSee Results to provide a scientific tool to assess customer satisfaction of visitors to its website, www.acehardware.com. "Our website is increasingly important to our multi-channel sales strategy, so we`re pleased to now have a reliable metric to measure its success," said Mark Lowe, Senior Interactive Market Analyst for Ace Hardware. Using the proven methodology of the American...

    Posted 07/20/2007

    ANN ARBOR, MI (July 19, 2007) --Ace Hardware has tapped ForeSee Results to provide a scientific tool to assess customer satisfaction of visitors to its website, www.acehardware.com. "Our website is increasingly important to our multi-channel sales strategy, so we`re pleased to now have a reliable…

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