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/ E-Retailers
E-retailers beat stores in customer satisfaction
Amazon satisfies the most, according to a new survey.
Posted 02/26/2013Amy DustoPost a comment
Related Searches:Newegg | Internet Retailer Online Retail Index | Showrooming
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/ Technology
Amazon, Apple and Avon get top marks in mobile commerce
The average mobile shopping score for 20 large online retailers is 79 out of 100.
Posted 09/17/2012Katie DeatschPost a comment
Related Searches:Repeat Customer Statistics | Avon | Amazon Online Sales Statistics
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/ Marketing
Facebook may be popular, but it isn’t liked
It has the lowest satisfaction score among e-businesses, ForeSee says.
Posted 07/17/2012Zak StamborPost a comment
Related Searches:Facebook Timeline | Foresee | Yahoo
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/ Technology
Consumers rate Canadian e-retailers above average on satisfaction
And highly satisfied Canadians are 55% more likely to return to retail sites.
Posted 04/03/2012Allison EnrightPost a comment
Related Searches:Online Purchase Statistics Canada | Online Retail Statistics Canada | Canadian Tire
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/ Technology
Daily deals spur repeat business
Nearly half of shoppers return to merchants after buying an offer, a study says.
Posted 03/05/2012Zak StamborPost a comment
Related Searches:Repeat Customer Statistics
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/ Technology
Consumers’ satisfaction with Netflix nosedives
The video rental service drops to last place in a satisfaction survey.
Posted 02/21/2012Allison EnrightPost a comment
Related Searches:Online Movie Rental Market Share | Acsi | Foresee
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/ Marketing
Retailers need to temper consumers’ expectations
Disappointment over a lack of large discounts led shoppers’ satisfaction to dip over the holidays.
Posted 01/18/2012Zak StamborPost a comment
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/ Marketing
Consumers flock to Facebook, but aren’t satisfied with it, a report says
And that dissatisfaction leaves the door open for Google to move in with Google+.
Posted 07/20/2011Allison EnrightPost a comment
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/ Technology
Groupon holds a strong lead over LivingSocial in daily deal popularity
ForeSee says that shows the strong appeal of Groupon as some question its market value.
Posted 06/23/2011Stefany Moore2 comments
Related Searches:Woot
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/ Technology
Amazon replaces Netflix at the top of a customer satisfaction survey
Netflix, No. 1 for six years, drops two points to second place in Foresee study.
Posted 05/10/2011Stefany Moore3 comments
Related Searches:Peapod
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