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1 - 6 of 6 Results
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Predictive Values
E-retailers satisfy more consumers, but some still leave money on the table.
Posted 05/27/2010Don DavisPost a comment
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Satisfying Customers
Larry Freed, CEO of ForeSee Results, explains why consumers are less satisfied with Top 100 retailers—and what the retailers can do about it.
Posted 05/29/2009Internet RetailerPost a comment
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SPONSORED SUPPLEMENT: Web Analytics
The Key to Successful E-Commerce
Posted 02/28/2007Internet RetailerPost a comment
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Cooling off
Consumers` satisfaction with e-retail fell 4.8% this year from last year, according to the American Customer Satisfaction Index, conducted by ForeSee Results Inc. It was the first time that measure has dropped since the e-retail category was introduced in the ACSI Index in 2000.
Posted 02/28/2005Internet RetailerPost a comment
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Better Self-Image
Online merchants give themselves higher marks in the 3rd annual Internet Retailer/ForeSee Results Insiders’ View of E-Retailing.That’s good and bad
Posted 07/29/2004Internet RetailerPost a comment
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Moving Up
For the second year in a row, e-retailing insiders give their own industry a low score in customer satisfaction.
Posted 08/28/2003Internet RetailerPost a comment
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