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/ Technology
Bold Software plans to bring text message tracking to its customer service software
The update also introduces a new way to monitor and prioritize conversations with customers.
Posted 06/08/2011Kevin WoodwardPost a comment
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/ Technology
No mindless chatter here: Online apparel retailer ScotteVest gains sales via live chat
The retailer engages in 160 chats per week, and 25% of them lead to sales.
Posted 05/27/2011Stefany MoorePost a comment
Related Searches:Scottevest
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/ Press Release
Ecommerce Support Goes Mobile: LiveChat Releases iPad App
Multi-platform mobile support lets ecommerce sales and support teams keep tabs on and assist website visitors on the go
Posted 06/30/2011
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/ Press Release
AliveChat Powers Five Industry Leaders With Live Chat
HOUSTON – March 25, 2010 – WebsiteAlive™, a leader in Live Chat technology, added five new companies who are using its Live Chat software on their websites. Royal Caribbean Cruises, Ltd., Bridgestone Golf, The Dallas Morning News, Gold’s Gym of South Beach and Fleetway Leasing are using AliveChat to meet and greet website visitors, answer questions and close sales. “Each one of these companies recognizes the need for and advantages of Live Chat...
Posted 03/29/2010
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