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1 - 10 of 38 Results
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/ Technology
Apple, Dell and J.C. Penney lose marks when it comes to customer satisfaction
Amazon continues to dominate ForeSee’s annual holiday index.
Posted 12/27/2012Amy DustoPost a comment
Related Searches:J.c.penney | Vitacost | Qvc Revenue
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/ Technology
Apple had the fastest loading homepage in November
Apple posted the best Internet Explorer and Firefox response times, says Gomez.
Posted 12/05/2012Jon LovePost a comment
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/ E-Retailers
Small online retailers rack up big holiday sales
Heavy traffic slowed, and in one case crashed, sites of some larger merchants.
Posted 11/29/2012Amy DustoPost a comment
Related Searches:Delia | Target Corp Online Sales | Qvc Sales
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/ E-Retailers
Amazon leads major e-retailers in a customer satisfaction survey
Amazon and Costco lead the pack of 14 merchants for online shopper satisfaction.
Posted 11/29/2012Allison EnrightPost a comment
Related Searches:Zappos | Zappos Rank | Abercrombie
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/ Technology
Tweet this: Zappos and L.L. Bean are tops at responding to Twitter inquiries
The e-retailers answer all consumer service tweets within 24 hours, a survey says.
Posted 06/01/2012Allison EnrightPost a comment
Related Searches:Hispanic | Pew | Stellaservice
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/ Technology
Office Depot works its way toward the top of the mobile performance index
But Facebook content proves unfriendly to American Eagle’s mobile site performance.
Posted 05/31/2012Katie DeatschPost a comment
Related Searches:American Eagle Outfitters
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/ Technology
Amazon is tops in iPhone response time tests
Amazon’s mobile site led April iPhone testing across the three major carriers.
Posted 05/30/2012Jon LovePost a comment
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/ Technology
Smart site design improves HSN’s mobile performance ranking
The retailer uses a mobile developer trick to reduce page requests and speed load time.
Posted 05/23/2012Katie DeatschPost a comment
Related Searches:Hsn Inc
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/ E-Retailers
More than a third of top e-retailers deliver superior web experiences
Amazon.com leads the way, a new ForeSee report says.
Posted 05/09/2012Allison EnrightPost a comment
Related Searches:Safeway Ecommerce | Avon | Follett
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/ Technology
L.L. Bean shows other mobile retailers how to speed things up
It’s a top 10 player on the Keynote Mobile Commerce Performance Index.
Posted 05/03/2012Bill SiwickiPost a comment
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