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/ Technology
Nearly 60% of Blue Soda Promo’s live chat sessions result in a sale
The promotional products e-retailer’s account managers respond to chats.
Posted 09/05/2012Zak StamborPost a comment
Related Searches:Boldchat | Proactive Chat
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/ Technology
Diamond retailer Whiteflash.com finds chat helps sales sparkle
Average order values are up 67% through live chat customer service sessions.
Posted 04/11/2012Paul DemeryPost a comment
Related Searches:E-tailing Group | Diamond
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Sponsored Supplement: The growing popularity and power of live chat
Retailers can wring the greatest benefits from live chat when they focus on the nuances of its deployment, satisfying customers every step of the way.
Posted 09/01/2012Post a comment
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Chat's next wave
New technology and old-fashioned retail smarts help web merchants maximize live chat returns.
Posted 08/01/2012Zak StamborPost a comment
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Talk Isn't Cheap
Online retailers get more out of live chat when they put more information in agents' hands.
Posted 02/01/2012Paul DemeryPost a comment
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