/ Marketing

Lowe’s goes west with customer support

Albuquerque center will provide web and store sales support and repair services.

Posted 12/12/2011Bill BriggsPost a comment

/ E-Retailers

E-commerce gets a holiday jump

Top e-retailers aren’t waiting for the day after Thanksgiving to shower consumers with deals.

Posted 11/04/2011Bill SiwickiPost a comment

/ Technology

Only 19% of the top 100 e-retailers’ e-commerce pages have mobile counterparts, study finds

And a lack of redirects to mobile pages spells trouble for conversion.

Posted 10/20/2011Bill SiwickiPost a comment

Related Searches:Ftd Conversion Rates | Recreational Equipment Inc | Foot Locker

/ Technology

Lowe’s unleashes 42,000 iPhones in stores

Employees can access a wealth of information for customers in the aisles.

Posted 09/12/2011Bill SiwickiPost a comment

Related Searches:Diy

/ Technology

Lowe’s builds an iPhone app to help with home improvement projects

The app includes photo galleries, videos and a bar code scanner.

Posted 08/31/2011Bill SiwickiPost a comment

Related Searches:Gihad Jawhar | Lowes Home Improvement

/ Technology

Amazon commands the best online buzz, but Target makes gains

Zeta Interactive says that online retailers beat other merchants in positive social media.

Posted 07/20/2011Thad RueterPost a comment

/ E-Retailers

Lowe’s is hiring 300 technology pros

Positions include e-commerce and will be located in the company’s Mooresville, NC, headquarters.

Posted 05/26/2011Nesli KarakusPost a comment

/ Technology

Amazon replaces Netflix at the top of a customer satisfaction survey

Netflix, No. 1 for six years, drops two points to second place in Foresee study.

Posted 05/10/2011Stefany Moore3 comments

Related Searches:Peapod

/ E-Retailers

Web-only retailer picks a bricks-and-mortar fight with its big-box rivals

Power Equipment Direct opens its first store, near major home improvement rivals.

Posted 03/31/2011Paul DemeryPost a comment

Related Searches:Power Equipment Direct | Jon Hoch | Lowe's Home Improvement

/ Technology

Amazon.com is tops in customer experience, survey says

Retailers, led by Amazon, took 15 of the top 20 spots in consumer experience.

Posted 03/29/2011Allison Enright1 comments