/ Marketing

J.Crew devotes its home page to apologizing for web site glitches

Visitors to J.Crew`s web site saw an apology from the trendy apparel retailer’s chairman and CEO and its president. An upgrade of the retailer’s site created glitches that led to long hold times for consumers who called J. Crew customer service.

Posted 07/31/2008Katie DeatschPost a comment

/ E-Retailers

J. Crew web sales grow 31% in the first quarter

JCrew.com represented 25% of total sales, but accounted for 49% of growth across all channels, including stores, e-commerce and catalogs in the first quarter. The company also plans to launch Madewell.com this summer.

Posted 06/04/2008Mark BrohanPost a comment

/ Marketing

J.Crew launches CrewCutKids online store for children’s clothing

J.Crew will launch on April 1 CrewCutKids.com, a shopping site offering J.Crew’s new clothing collection for children ages 2 to 8, the company said. The company decided to launch the site after a favorable test of children`s products last holiday season.

Posted 03/31/2006Paul DemeryPost a comment

/ E-Retailers

J. Crew’s Q4 web sales drop 38% year-over-year

Despite poor performance for the year ended Jan. 31, with annual web sales down 20% and a 10% drop in overall revenue, J. Crew Group Inc. is expecting a better year ahead with improved merchandise and a new management team.

Posted 03/29/2004Kurt PetersPost a comment

Related Searches:J Crew Outlet

/ Press Release

J.Crew Awards Call Center Contract to Alpine Access

Home-based clothing and accessory experts to answer customer service and sales calls for national retailer Golden, CO and New York, NY - November 21, 2005: Alpine Access (www.alpineaccess.com), the leading provider of call center solutions using home-based agents, today announced that it has been selected by J.Crew, Inc. (www.jcrew.com) to handle a portion of the retailer`s inbound customer service and sales calls. J.Crew is an iconic American...

Posted 11/22/2005