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1 - 5 of 5 Results
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/ Technology
LivePerson adds four to its executive team
Live chat vendor hires Peter Phillips, a Weight Watchers veteran, as executive vice president.
Posted 08/09/2010Thad RueterPost a comment
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/ Technology
NGenera acquires customer interaction management software vendor Talisma
The acquisition expands nGenera’s services, enabling it to offer e-mail, chat and click-to-call features.
Posted 05/23/2008Katie DeatschPost a comment
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Smarter Service
As retailers offer more customer service channels, they're finding new ways to keep costs in check.
Posted 03/01/2011Zak StamborPost a comment
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/ Press Release
Moxie Advances Social Customer Service Software
Smart Personalization for Better Web Customer Service ExperienceSmart Personalization integrates securely with legacy systems.
Posted 07/25/2011
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/ Press Release
nGenera CIM Releases Version 9 of its Customer Interaction Management Suite
Significant new product release helps enterprises achieve ROI on social business strategies with new social channels and enhancements to existing channels
Posted 03/31/2010
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