/ Technology

Inventory management and visibility lead multi-channel tech plans, AMR says

In a recent survey by AMR Research Inc. of retailers’ plans for upgrading their multi-channel platforms, the largest group, 22%, cited web-enabled inventory management and visibility as among the most important projects over the next 12 months.

Posted 07/06/2006Paul DemeryPost a comment

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/ Technology

Merchants strive to overcome gap in web-based order management, study says

Multi-channel retailers expect to see significant improvements in order management capabilities through the implementation of web-based order management software, reducing out-of-stock rates by 25%, AMR Research says in a new study.

Posted 06/22/2006Paul DemeryPost a comment

/ Technology

Big chains must take harder look at online sales, experts say

Big chain retailers can no longer overlook the value of integrating the web as part of an effective multi-channel strategy, a trend that has some of them investing in a new breed of e-commerce that can support large multi-channel operations, experts say.

Posted 09/16/2005Kurt PetersPost a comment

Multi-channel retailers are adopting a new fulfillment process

The move to multi-channel selling is driving retailers to adopt the so-called distributed order management model of fulfillment, says Beth Enslow, vice president of enterprise research at Aberdeen Group.

Posted 06/06/2005Kurt PetersPost a comment

Most retailers off the pace of multi-channel retailing, analyst says

Although web-based retail systems are making it easier for merchants to improve multi-channel shopping and to capture data on customer shopping behavior, many retailers are missing the boat, an analyst says.

Posted 07/17/2003Kurt PetersPost a comment

/ Marketing

E-fulfillment a challenge for overseas web merchants as well

European pure plays and multi-channel merchants ship 12,000 items per week – but few track fulfillment costs and peformance metrics.

Posted 12/06/2001Kurt PetersPost a comment

/ Technology

Djangos ties its online and offline inventories together

Djangos.com, the new and used music and movie web site and retail chain, has chosen SpectrumRetail`s Visual ProphetLine retail management system to link an inventory of over 1 million titles in 19 stores and a distribution and fulfillment center.

Posted 02/23/2001Internet RetailerPost a comment

Keeping Order

Anywhere, anytime: the new benchmark for taking and fulfilling customer requests.

Posted 05/30/2008Internet RetailerPost a comment