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1 - 6 of 6 Results
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/ Technology
Specialty pharmacy implements video chat
ITSRx.com pharmacists use video to consult one on one with patients.
Posted 01/21/2011Allison EnrightPost a comment
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/ Press Release
Netop Improves Live Customer Service with Zendesk
This powerful combination enables Live Guide users to serve customers faster, using all the advantages of integrated text and video chat, rapid ticket creation and with more reporting tools than ever to help managers fine tune help desk operations.
Posted 10/25/2012
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/ Press Release
Netop Transforms Live Chat Data into Customer Intelligence
The new features in Live Guide 5.7 make it possible for Netop clients to integrate data from live chats—including chat texts, demographic information, operator statistics, and marketing data—into their ticketing systems and external analytics systems.
Posted 05/08/2012
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/ Press Release
Phone House Sweden Turns to Live Chat from Netop to Improve Service
Customers visiting the www.phonehouse.se website can click on the live chat option to engage directly and in real-time with Phone House customer service agents.
Posted 01/31/2012
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/ Press Release
Netop Launches Live Chat in the U.K.
The hosted product will allow businesses to increase online sales, reduce customer service costs and improve customer satisfaction cost effectively.
Posted 11/21/2011
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/ Press Release
Netop Introduces Live Guide Basic for Live Chat
Netop Live Guide Basic provides an entry-level live chat solution for small- to medium-sized businesses.
Posted 09/01/2011
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