/ E-Retailers

Workforce management system goes to work for Norm Thompson

Norm Thompson Outfitters’ system enhances productivity, flow of sales and customer service information among sales channels.

Posted 02/13/2007Kurt PetersPost a comment

/ E-Retailers

Golden Gate Capital adds web/catalog retailer Haband to its portfolio

Golden Gate Capital has completed the acquisition of Haband Inc., a catalog, online and three-store retailer that focuses on the value-conscious, over-50 market. Golden Gate will add the company to its Catalog Holdings family of specialty retail brands.

Posted 10/31/2006Kurt PetersPost a comment

/ Marketing

Norm Thompson Outfitters reaping the benefits of redesigned web sites

The redesigned web sites feature faster search, rich media applications and zoom tools that enable customers to see more product detail. The redesigns also helped Norm Thompson increase sales and customer satisfaction levels.

Posted 02/01/2006Mark BrohanPost a comment

/ Marketing

How Norm Thompson uses the web in cross-channel marketing

Although Norm Thompson Outfitters is reporting 2004 web sales of $61 million, the direct marketer of outdoor lifestyle clothing and related merchandise is only now hitting its stride in using the Internet as an effective cross-channel marketing tool.

Posted 03/03/2005Paul DemeryPost a comment

Keeping in touch keeps customers happy

Automated order status information reduces calls to Norm Thompson Outfitters’ call center—and does double duty as a marketing device.

Posted 02/28/2002Internet RetailerPost a comment