/ Marketing

iStorez.com offers shopping and searching via e-retailers’ newsletters

Kriyari has launched iStorez.com, a consumer shopping site that collects and organizes shopping newsletters from hundreds of stores and brands and presents them as on-demand visual and searchable storefronts.

Posted 02/01/2008Paul DemeryPost a comment

/ E-Retailers

J. Crew uses the web to prime the multi-channel sales pump

In a new multi-channel strategy, J.Crew.com now features a customer service program that visitors can use to schedule an appointment with a personal shopper to locate the right merchandise online, at a convenient store online or in the catalog.

Posted 11/15/2007Paul DemeryPost a comment

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/ Marketing

LivePerson offers online chats with personal shoppers

LivePerson Inc., which provides chat services for online retailers and service providers like banks and mobile phone companies, is testing a service that provides befuddled consumers with expert shoppers to guide them through the retail maze.

Posted 04/23/2007Kurt PetersPost a comment

/ Technology

How Staples.com uses “Guided Selling” to compare—and sell

For nearly a year, Staples.com has used a “Guided Selling” tool provided by Active Decisions to assist web shoppers to find the right electronic product that meets the needs of an individual shopper.

Posted 02/26/2004Kurt PetersPost a comment

/ Technology

Shelving shoppers who design online buy more, ClosetMaid finds

Shoppers who use one of ClosetMaid’s two online customization tools buy twice as much as those who don’t use the tool, while users of its top-tier online design service buy three times as much.

Posted 12/02/2002Kurt PetersPost a comment

/ Technology

Lands’ End takes personalization to the product level

No e-retailer is more capable of addressing the issue of web site profitability than Lands’ End. “It is the most profitable division within the company,” a Lands` End executive told the eTail Conference.

Posted 08/08/2002Kurt PetersPost a comment

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/ Technology

Artifical Intelligence powers new style advice engine

Guide2style is launching a virtual personal shopper that uses more than 150,000 interdependent rules of style to deliver personalized fashion guidance.

Posted 03/22/2001Kurt PetersPost a comment

/ E-Retailers

My Personal Shopper boosts Lands` End`s conversion rate

Conversion rates for customers who use the My Personal Shopper feature of the Lands’ End web site are 80% greater than for customers who do not use the feature.

Posted 03/01/2001Internet RetailerPost a comment