/ Technology

More than half of mobile phone owners use their devices to go online

17% do most of their browsing on their phones, a Pew report finds.

Posted 07/10/2012Bill SiwickiPost a comment

Related Searches:Pew

/ Technology

Tweet this: Zappos and L.L. Bean are tops at responding to Twitter inquiries

The e-retailers answer all consumer service tweets within 24 hours, a survey says.

Posted 06/01/2012Allison EnrightPost a comment

Related Searches:Hispanic | Pew | Zappos Customer Service

/ Marketing

Consumers like search, but shy away from personalized results and ads

A Pew study sheds light on how much targeted advertising consumers will accept.

Posted 03/09/2012Allison EnrightPost a comment

Related Searches:Pew

/ Technology

Smartphone adoption soars to 46% in February

Retailers must get m-commerce into an “omnichannel” mix, one expert says.

Posted 03/01/2012Bill SiwickiPost a comment

Related Searches:Nielsen

/ Technology

Mobile shoppers may reject the store and buy online

Nearly one in five mobile shoppers bought online during the holidays.

Posted 01/30/2012Kevin WoodwardPost a comment

Related Searches:Cell Phone

/ Technology

Tablet and e-reader ownership doubles over the holidays

Nearly one in five adults owns a tablet or e-reader, up from one in ten.

Posted 01/23/2012Allison EnrightPost a comment

Related Searches:Hispanic | Kindle Fire | Pew

/ Technology

The rise of e-readers

12% of adults owned an e-reader in May, up from 6% in November, Pew says.

Posted 06/28/2011Paul DemeryPost a comment

/ Marketing

Tweet this: 13% of online adults use Twitter, up from 8% in November

More than half of Twitter users access the service via mobile devices, Pew Research finds.

Posted 06/01/2011Stefany MoorePost a comment