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1 - 8 of 8 Results

  • eBay agrees to acquire Skype for Internet voice communications

    In a move that eBay says will help its retail partners increase customer service at lower operating cost, eBay is getting into Internet phone communications by acquiring Skype Technologies for $2.6 billion.

    Posted 09/12/2005Kurt PetersPost a comment

    In a move that eBay says will help its retail partners increase customer service at lower operating cost, eBay is getting into Internet phone communications by acquiring Skype Technologies for $2.6 billion.
  • / Technology

    At call center provider Alpine Access, the workplace is at home

    The 6,000-plus agents employed by Alpine Access work out of their own homes. Using a secure Internet connection and secure phone switch, the company supports retailer clients with home-based agents in 42 states.

    Posted 06/23/2005Mary WagnerPost a comment

    The 6,000-plus agents employed by Alpine Access work out of their own homes. Using a secure Internet connection and secure phone switch, the company supports retailer clients with home-based agents in 42 states.
  • / Marketing

    How Brown Shoe steps toward the holidays with strong site performance

    The operator of Shoes.com and FamousFootwear.com relies on its own usability lab and outside site performance testing to see how its web pages are viewed by shoppers through multiple web browsers.

    Posted 06/25/2009Paul DemeryPost a comment

    The operator of Shoes.com and FamousFootwear.com relies on its own usability lab and outside site performance testing to see how its web pages are viewed by shoppers through multiple web browsers.
  • Talk, Talk

    Live chat gains traction as retailers figure out how to use it.

    Posted 07/29/2004Internet RetailerPost a comment

    Live chat gains traction as retailers figure out how to use it.
  • / Press Release

    Activa Live Chat 2 Combines Performance, Features, Availability for Rich Internet Applications

    ST. CLAIR SHORES, MI - March 18, 2008 - Activa Live, Inc., a provider of on-demand live chat technology for online sales and customer service, today announced the availability of Activa Live Chat 2. The latest release of the company’s live chat platform introduces broad new features, including a redesigned operator console, expanded customizing options and integrated analytics that enable clients to improve conversion rates and increase customer...

    Posted 03/20/2008

    ST. CLAIR SHORES, MI - March 18, 2008 - Activa Live, Inc., a provider of on-demand live chat technology for online sales and customer service, today announced the availability of Activa Live Chat 2. The latest release of the company’s live chat platform introduces broad new features, including a…
  • / Press Release

    Mercado Software Announces SearchStream Analysis Version 2 to Provide Improved Insight Into Search And Browse Behavior

    The latest version of Mercado’s site navigation analysis capabilities offers comprehensive reports accessible through an easy to use, browser-based interface. FREMONT, CA. – March 17, 2003 - Mercado Software, the leading Search and Browse solution provider for e-Business, today announced the immediate availability of Version 2 of its IntuiFind SearchStream™ Analysis software. SearchStream Analysis offers business and technical managers insight...

    Posted 03/17/2003

    The latest version of Mercado’s site navigation analysis capabilities offers comprehensive reports accessible through an easy to use, browser-based interface. FREMONT, CA. – March 17, 2003 - Mercado Software, the leading Search and Browse solution provider for e-Business, today announced the…
  • / Press Release

    Digital River Signs E-Commerce Agreement with Skype

    Delivers expanded e-commerce capabilities and manages physical fulfillment of Skype accessories and devices in the U.S. MINNEAPOLIS - March 30, 2007 - Digital River, Inc. (NASDAQ: DRIV), a global leader in e-commerce outsourcing, today announced that it signed an e-commerce agreement with Skype, the global Internet communications company. For Skype’s U.S. e-commerce store, located at www.skype.com/shop, Digital River has created a fresh new site...

    Posted 04/03/2007

    Delivers expanded e-commerce capabilities and manages physical fulfillment of Skype accessories and devices in the U.S. MINNEAPOLIS - March 30, 2007 - Digital River, Inc. (NASDAQ: DRIV), a global leader in e-commerce outsourcing, today announced that it signed an e-commerce agreement with Skype,…
  • / Press Release

    Skype Selects Brightpoint to Launch US Consumer and Reseller Web Stores

    Skype Certified Products Now Available For Purchase at www.skype.com PLAINFIELD, Ind., Dec 14, 2005 -- Brightpoint, Inc. (NASDAQ:CELL) today announced that its subsidiary, Brightpoint North America L.P. ("Brightpoint"), will develop, host and maintain a web store for consumers and businesses to purchase Skype products and services in the U.S. and Canadian markets - available through Skype`s website at www.skype.com. The new Web store will allow...

    Posted 12/14/2005

    Skype Certified Products Now Available For Purchase at www.skype.com PLAINFIELD, Ind., Dec 14, 2005 -- Brightpoint, Inc. (NASDAQ:CELL) today announced that its subsidiary, Brightpoint North America L.P. ("Brightpoint"), will develop, host and maintain a web store for consumers and businesses to…

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