/ Technology

QVC, Dell and Sears top availability ratings in April

QVC led Internet Explorer tests while Dell and Sears tied atop Firefox tests.

Posted 05/23/2012Jon LovePost a comment

/ Technology

Amazon is tops in customer service, an NRF survey finds

Unique mobile apps and free shipping set apart leaders in retail customer service.

Posted 01/18/2012Paul DemeryPost a comment

Related Searches:Zappos | Qvc Mobile

/ Technology

Free shipping report: 75% of top e-retailers offer free shipping this week

E-retailers pull back slightly on free shipping right before Thanksgiving.

Posted 11/23/2011Allison EnrightPost a comment

/ Technology

QVC and Apple post best September response times

QVC and Apple posted the best response times in September Internet Explorer and Firefox testing.

Posted 10/05/2011Jon LovePost a comment

/ Technology

Dell, OfficeMax and QVC top May availability ratings

The three retailers’ e-commerce sites shared the lead in May availability testing, says Compuware Gomez.

Posted 06/08/2011Jon LovePost a comment

/ Technology

J.C. Penney leads Internet Explorer availability ratings in April

Williams-Sonoma.com was tops in Firefox web site availability tests.

Posted 05/11/2011Jon LovePost a comment

/ Technology

QVC and HP lead February availability testing

QVC.com and HPShopping.com placed first in high broadband availability tests, says Gomez.

Posted 03/09/2011Jon LovePost a comment

/ Technology

Dell and Office Depot lead in consistency tests for December

Dell.com and OfficeDepot.com had the best scores in December consistency testing, says Gomez.

Posted 01/19/2011Jon LovePost a comment