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  • Embracing returns process can generate savings, profits, says Newgistics

    Retailers using Newgistics’ preaddressed SmartLabel have increased customer retention by 1% to 3%. In addition, some have seen returns-related customer queries to the call center reduced by as much as 35%.

    Posted 08/16/2004Mary WagnerPost a comment

    Retailers using Newgistics’ preaddressed SmartLabel have increased customer retention by 1% to 3%. In addition, some have seen returns-related customer queries to the call center reduced by as much as 35%.

  • SPONSORED SUPPLEMENT: Taking the worry out of merchandise returns

    If there was ever any doubt that consumers value convenient return policies, a study in November from Harris Interactive dispels it. 90% of consumers surveyed said a convenient return policy and process are important to their purchase decision and a full 95% said they are very likely or somewhat likely to shop with an online merchant again if the return process is convenient. A few yeas ago, merchants feared that an easy return policy would...

    Posted 12/31/2003Internet RetailerPost a comment

    If there was ever any doubt that consumers value convenient return policies, a study in November from Harris Interactive dispels it. 90% of consumers surveyed said a convenient return policy and process are important to their purchase decision and a full 95% said they are very likely or somewhat…

  • / Press Release

    afterBOT`s QuickReceipts Connect Provides Fast Efficient Link To QuickReceipts

    Easily integrates existing systems with new digital receipts solution NEW YORK - Jan. 11, 2010 - afterBOT (http://www.afterbot.com/), a provider of digital receipt technology solutions for retailers, today announced the commercial availability of QuickReceipts® Connect, a proven solution to provide the retail industry with fast, efficient integration to the afterBOT/Intuit QuickReceipts centralized digital receipt repository. afterBOT`s...

    Posted 01/18/2010

    Easily integrates existing systems with new digital receipts solution NEW YORK - Jan. 11, 2010 - afterBOT (http://www.afterbot.com/), a provider of digital receipt technology solutions for retailers, today announced the commercial availability of QuickReceipts® Connect, a proven solution to…

  • / Press Release

    afterBOT Announces QuickReceipts To Provide Customers Better Shopping Experience

    New digital receipt service enables consumers to track purchases more efficiently, resulting in less stress Atlanta, GA - Dec. 9, 2009 - afterBOT (http://www.afterbot.com/), a provider of digital receipt solutions for retailers, today announced the launch of QuickReceipts, a consumer service that provides a secure, online repository for consumer receipts from multiple retailers. Developed in partnership with Intuit...

    Posted 12/09/2009

    New digital receipt service enables consumers to track purchases more efficiently, resulting in less stress Atlanta, GA - Dec. 9, 2009 - afterBOT (http://www.afterbot.com/), a provider of digital receipt solutions for retailers, today announced the launch of QuickReceipts, a consumer service that…

  • / Press Release

    360Commerce Launches Returns Management Application at Retail Systems Conference and Expo

    Austin, TX (May 16, 2005) - Today, 360Commerce, the leading Java-based retail software solution vendor, announced the debut of their newest application, Returns Management. This solution is the only cross-channel Returns Management application on the market today that enables retailers to reduce fraud without losing good customers. Returns Management enables retailers to process returns easily and accurately across all stores and channels by...

    Posted 05/17/2005

    Austin, TX (May 16, 2005) - Today, 360Commerce, the leading Java-based retail software solution vendor, announced the debut of their newest application, Returns Management. This solution is the only cross-channel Returns Management application on the market today that enables retailers to reduce…

  • / Press Release

    National Retail Technology Federation Launched to Help Retailers Make Better Decisions on Technology Applications

    Glendale, California (April 18, 2005) - Just attend any retail trade show and you will see scores of vendors offering retail technology products, in fact, there are more than 300 software developers currently providing point-of-sale and inventory-control software systems. For retailers, this can present a confusing challenge in the selection of components and systems to fit their specific needs, with the downside being that storeowners frequently...

    Posted 05/09/2005

    Glendale, California (April 18, 2005) - Just attend any retail trade show and you will see scores of vendors offering retail technology products, in fact, there are more than 300 software developers currently providing point-of-sale and inventory-control software systems. For retailers, this can…

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