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/ Technology
Top retailers improve their service skills
Zappos and Frontgate repeat as customer service leaders in an annual study.
Posted 01/23/2013Allison EnrightPost a comment
Related Searches:Saks | Home Depot | Saks Fifth Avenue
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/ Technology
Saks Fifth Avenue joins the elite iPad club
The merchant is now one of a small group of retailers with iPad apps.
Posted 11/16/2011Bill SiwickiPost a comment
Related Searches:Saks Fifth Avenue
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/ Technology
Luxury e-retailers trounce manufacturers in engaging online shoppers
But The E-tailing Group says manufacturers do a good job at branding.
Posted 09/28/2011Allison Enright1 comments
Related Searches:Bloomingdales | Bloomingdales Direct | Nordstrom
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/ E-Commerce Observer
The Flaw in Omnichannel Retailing
Retail chains like the strategy, but it's limiting their potential in e-commerce.
Posted 03/20/2013Jack LovePost a comment
Related Searches:Omnichannel
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