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/ Technology
CRM will eclipse all other technology spending, Jupiter reports
Developing and maintaining customer relationships will be the focus of technology spending over the next 2 years with businesses investing more in CRM solutions than in supply chain or web content management, Jupiter Media Metrix reports.
Posted 02/25/2002Kurt PetersPost a comment
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/ Press Release
CoreSense Wine and Spirit Clients Gain Competitive Advantage in the Marketplace
Fully Integrated All-In-One Solution Ties Point of Sale, ecommerce, Inventory and CRM (SARATOGA SPRINGS, NY) - CORESense, a leading software-as-a-service (SaaS) company, recently launched the first and only wine & spirits point of sale solution that seamlessly integrates ecommerce, point of sale, back office operations and customer relationship management (CRM) into a single web-based application. The so-called Millennial Generation (those born...
Posted 05/30/2008
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/ Press Release
Salesnet Expands Vertical Product Line with New On-Demand CRM for Auto Dealers
New Vertical Application Supports Customer Success Roadmap Strategy; Preconfigured To Define, Guide, And Track Sales Success BOSTON--Oct. 4, 2004--Salesnet, the leading provider of on-demand CRM software focused on driving sales effectiveness, today announced that it has added a new industry-specific edition to its existing vertical catalog: the Salesnet Auto-Dealer Edition. The new application is designed to accelerate adoption, reduce...
Posted 10/06/2004
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/ Press Release
PFSweb Broadens Direct-to-Consumer Service Offering with Ecometry Commerce Suite
Platform Available to Clients on Per-Order Basis to Manage, Automate Direct-Marketing Solutions PLANO, Texas, Apr 16, 2004 -- PFSweb, Inc. (Nasdaq:PFSW) has chosen Ecometry Corp.`s Ecometry Commerce Suite as its preferred software platform for clients that desire to outsource and automate their direct-marketing business initiatives. The move is the latest in a series of strategic improvements that PFSweb, a leading provider of business process...
Posted 04/16/2004
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/ Press Release
eLoyalty Provides Business Update
Raises First Quarter Revenue Estimate, Discusses New Customer Acquisition, Reviews Progress of Its Primary Service Lines and Updates Hiring Plans LAKE FOREST, Ill., April 6 -- eLoyalty Corporation, a leading enterprise CRM services and solutions company (Nasdaq: ELOY), today provided an update on significant elements of its business, including: -- First Quarter 2004 revenue estimate, -- Customer acquisition and progress of primary Service Lines,...
Posted 04/07/2004
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/ Press Release
Progressive Distribution announces 4th generation of Channel Manager
GRAND RAPIDS, MI -- April 11, 2003 -- Progressive Distribution Services, Inc. announced today several enhancements to Channel Manager(sm), a web-based system that offers their Clients real-time management and reporting for all sales channels simultaneously. It provides web and catalog merchants a real-time unified overview of their entire business allowing for improved strategic decision-making. It also enables them to effectively manage both the...
Posted 04/17/2003
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/ Press Release
PFSWEB EMPLOYS ECOMETRY COMMERCE SUITE AS THE STANDARD FOR ITS MULTI-CHANNEL DIRECT MARKETING CLIENTS
Business process outsourcer now offers customer centered, comprehensive direct marketing functionality DELRAY BEACH, FL (February 18, 2003) Ecometry® Corporation, the premier provider of customer focused software solutions for multi-channel commerce, announced today that PFSweb has chosen to implement Ecometry Commerce Suite, along with a number of additional Ecometry interface products and modules, to operate the enterprises of their...
Posted 02/26/2003
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/ Press Release
AssistV9 Takes Multi-Channel Commerce Solution To New Level Of Enterprise Functionality, Scalability, and Value
- Major Release Targets Growth and Mid-size Companies addressing Call Center and Web Order Processing, Fulfillment, and Reverse Logistics Needs - Salt Lake City, Utah – December 9th, 2002 – Assist Cornerstone, Inc. today announced a powerful new release of its flagship Multi-Channel Commerce Software, AssistV9. This major release offers key market-driven functionality that now includes the Assist WebStore solution, a state-of-the-art Web-based...
Posted 12/09/2002
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/ Press Release
EDS Expands Use of Retek Retail Solution to Support Growing CRM Product Fulfillment Business
Relationship to improve customer service delivery for EDS product fulfillment clients PLANO, Texas and MINNEAPOLIS, Minnesota - EDS and Retek Inc. (NASDAQ:RETK) announced today the two companies are expanding their relationship to increase customer service capabilities for EDS` product fulfillment clients. Responding to the customer service needs of its clients, EDS has more than doubled its use of Retek`s retail customer relationship management...
Posted 06/28/2002
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/ Press Release
NEW HARTE-HANKS RESEARCH: CRM STATUS REPORT, 2002
FOR IMMEDIATE RELEASE Media Contact Only: Chet Dalzell (212) 520-3232 chet_dalzell@harte-hanks.com -Harte-Hanks research examines CRM ROI, data access, customer view & systems development approaches across many types of companies- LA JOLLA, CA - June 17, 2002 - A new Harte-Hanks (NYSE:HHS) survey of 464 North American companies and their implementation of customer relationship management (CRM) solutions reveals that companies are expanding...
Posted 06/17/2002
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