/ Technology

93% of young adults are online, says a new Pew study

74% of U.S. adults—and 93% of young adults—use the Internet, according to a new Pew Research Center study.

Posted 01/05/2010Zak StamborPost a comment

/ E-Retailers

eBay adds data mining expert to research and development team

EBay Inc. has made several management and organization changes recently aimed at bolstering its technical expertise. Last week, it made one more when it hired data mining expert Eric Brill as its vice president of research and applied science.

Posted 09/28/2009Katie DeatschPost a comment

/ Technology

CDS Global names leaders for innovation and on demand teams

CDS Global, a provider of information and data management marketing platforms, has named Shayne Huston director of global innovation and research and Rich Van Allen director of on-demand solutions.

Posted 06/22/2009Katie DeatschPost a comment

/ Marketing

E-commerce technology provider iCongo finds a partner in the U.K.

E-commerce tech provider iCongo is extending its reach. Strategic Logic, a systems integrator that specializes in working with retailers, will resell iCongo’s technology products in the United Kingdom.

Posted 06/15/2009Bill BriggsPost a comment

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/ Marketing

Service lifts customer interactions by chat 300% at Simplexity

Mobile phone e-retailer Simplexity adds live chat from InstantService as more customers prefer to reach out online.

Posted 03/12/2009Paul DemeryPost a comment

/ Marketing

Jelly Belly finds its sweet spot with a new e-commerce platform

The candy retailer is seeing sharp rises in conversion rates and sales, e-commerce marketing manager Jason Marrone says. The home-grown site is built on Microsoft technology with search and rich media outsourced to SLI Systems and Fluid, respectively.

Posted 01/09/2009Katie DeatschPost a comment

/ Marketing

Consumer insights refine early version of Levelor.com product configurator

Levolor’s configurator lets shoppers visualize billions of window treatment combinations; updates to the configurator have made it even faster.

Posted 10/23/2008Paul DemeryPost a comment

/ Marketing

Navigation is top complaint about e-commerce sites, survey finds

Poor navigation is the most common problem consumers face at e-commerce sites and the most common reason they go to a competing site, a survey by Harris Interactive for Tealeaf Technologies finds.

Posted 09/17/2008Katie DeatschPost a comment