/ Technology

Heartland Payment Systems blames global cyber-fraud for data breach

An Internet-based attack on its computer network broke into records of credit card accounts last year, though the security breach did not include information typically needed to process payment transactions, Heartland Payment Systems reported this week.

Posted 01/23/2009Katie DeatschPost a comment

/ Technology

Tape with information on 230 retailers’ customers gone missing

GE Money has reported that a backup tape that includes personal information of 650,000 customers of 230 retailers has been missing since October from a facility of Iron Mountain, an information storage and protection company.

Posted 01/22/2008Don DavisPost a comment

/ Technology

Security concerns keep 1/3 of consumers from purchasing online or offline

Over one-third of consumers polled about the security of personal information have stopped a transaction online, on the phone or in a store due because of security concerns, according to a new study from the CMO Council.

Posted 08/10/2006Paul DemeryPost a comment

/ Technology

Retailers that don’t encrypt customer data risk database breach

Online retailers put themselves at risk for a database breach if they hold unencrypted confidential customer information on their disk drives, Scott Sweren of Fortrex Technologies says.

Posted 03/20/2006Paul DemeryPost a comment

/ Technology

Retailers that don’t encrypt customer information risk database breach

Online retailers put themselves at risk for a database breach if they hold unencrypted confidential customer information on their disk drives, says Scott Sweren, National Practice Manager for Fortrex Technologies Inc.

Posted 03/16/2006Paul DemeryPost a comment

/ Technology

Store systems vendor Datavantage acquires CommercialWare

Datavantage Corp. has acquired CommercialWare Inc., a provider of cross-channel retail technology. CommercialWare CEO Donny Askin will leave to head up OrderMotion.

Posted 02/01/2006Kurt PetersPost a comment

/ Technology

In fighting fraud, online consumers want balance of usability and security

A Javelin Strategy & Research survey shows consumers’ preferred method of online authentication is challenge questions. Another method requiring little behavior change – computing device recognition – ranks number two.

Posted 09/01/2005Paul DemeryPost a comment

/ Technology

How the web helps Town Shoes crack store crime

Town Shoes loaded six months of transactions into Triversity`s FraudWatch, then sorted refunds by card number and dollar amount. On the first pass, it identified four people giving themselves refunds.

Posted 12/23/2002Kurt PetersPost a comment

/ Technology

Web site investments turn inward to back-end functionality, says Jupiter

62% of web site owners are shifting development toward internal improvements--intranets, interactive publishing tools and site management and reporting capabilities--setting them up to compete better in customer-focused areas next year, Jupiter says.

Posted 04/10/2002Kurt PetersPost a comment

Jupiter Media Metrix lays off 30% of staff and starts other cost reductions

Seeking profitability, researchers Jupiter Media Metrix is reducing staff by 30% and adopting other measures that it says will reduce expenses by $40 million a year.

Posted 10/03/2001Kurt PetersPost a comment