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Art e-retailer uses social technology to let customers shop together

Novica, which used Sesh co-browsing technology for customer service, has now opened up the technology to let registered shoppers chat, draw on pages and navigate the site together.

Posted 05/01/2009Katie DeatschPost a comment

Novica, which used Sesh co-browsing technology for customer service, has now opened up the technology to let registered shoppers chat, draw on pages and navigate the site together.

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Novica appointing ambassadors to help shoppers navigate e-commerce

The e-retailer of products made by artists around the world is using co-browsing technology that enables customers to interact with each other on the same pages of the web site in real time. They also can request a session with customer service reps.

Posted 10/23/2008Paul DemeryPost a comment

The e-retailer of products made by artists around the world is using co-browsing technology that enables customers to interact with each other on the same pages of the web site in real time. They also can request a session with customer service reps.

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