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/ Technology
57% of consumers plan to buy a tablet or e-reader in the next three years
Within the next year 29% of U.S. consumers plan to buy a tablet or e-book reader, according to a new report. And in the next three years 57% of U.S. consumers plan to buy such portable devices that consumers can use to read e-books.
Posted 05/18/2010Zak StamborPost a comment
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/ Technology
Fraud is costing online merchants 1.2% of revenue, survey finds
Online merchants are seeing fraud losses that average 1.2% of their revenue, suggest survey findings from the Merchant Risk Council, a trade group that focuses on e-commerce risk and payments.
Posted 03/12/2010Zak StamborPost a comment
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/ Technology
When e-retailers add video to their sites, few tune in, says report
Even though 68% of the top 50 Internet retailer web sites feature video, a 378% increase from a year ago, only 16% of online shoppers say they watch videos on retailers’ web sites, according to a Forrester study.
Posted 12/03/2009Zak StamborPost a comment
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/ Technology
Survey finds consumers want more live online help options
Online browsers are more likely to become buyers if given access to live online help—via phone or text chat—suggests a new ATG-commissioned survey.
Posted 10/13/2009Katie DeatschPost a comment
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/ Technology
Growth in home broadband access catches a second wind, study says
There’s good news for retailers with merchandising and marketing strategies that depend on broadband web access: Home adoption of broadband is showing relatively strong growth this year after leveling off in 2008, the Pew Research Center reports.
Posted 07/10/2009Katie DeatschPost a comment
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/ Technology
A new poll shows how deeply the Internet is woven into Americans’ lives
86% of American consumers, regardless of age and income, would find three days without the Internet disruptive to their lives, says a new survey from pollster Zogby International and public relations company 463 Communications.
Posted 06/09/2009Katie DeatschPost a comment
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/ Marketing
U.K. shoppers are less pleased with retail sites and worry about security
Satisfaction with retail sites among U.K. consumers fell to 78.3% in April, from 79.6% in November, a survey by eDigitalResearch and IMRG shows. Another poll shows half of online consumers will not buy if their preferred payment method is not offered.
Posted 05/08/2009Katie DeatschPost a comment
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/ Technology
Hispanics are using the web more, especially for entertainment
The U.S. Hispanic online audience grew 5.8% over the last year versus 3.9% for the total U.S. online audience, a comScore study says.
Posted 04/22/2009Katie DeatschPost a comment
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/ Marketing
Amazon takes heat for dropping rankings of many gay-themed books
The e-retailer stopped showing the sales rank of many gay-themed works, which meant they didn’t show up in search results. Word spread fast via Twitter. Amazon.com says the problem was caused by a cataloging error and was not limited to gay-themed books.
Posted 04/14/2009Katie DeatschPost a comment
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/ Technology
Time for social marketing to have its own budget line, Forrester says
Larger companies are planning to spend more on marketing through social networks, blogs and other social media, a new survey shows. But they’re not spending much.
Posted 03/31/2009Katie DeatschPost a comment
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