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/ E-Retailers
A venture capital firm that funds startup e-retailers raises $40 million
Forerunner Ventures projects investing in 25 additional companies.
Posted 07/26/2012Don DavisPost a comment
Related Searches:Bonobos Inc | Bonobos | Startup
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/ Technology
Tweet this: Zappos and L.L. Bean are tops at responding to Twitter inquiries
The e-retailers answer all consumer service tweets within 24 hours, a survey says.
Posted 06/01/2012Allison EnrightPost a comment
Related Searches:Hispanic | Pew | Zappos Customer Service
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/ Technology
A customer service badge helps boost BabyAge.com’s conversion rate
The retailer tested the site with and without the badge to prove its worth.
Posted 05/17/2012Katie DeatschPost a comment
Related Searches:Jack Kiefer Babyage | Apparel Return Rate
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