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IRCE 2011 Report: For a rebranding, Hayneedle brought customer care back home
The online retailer ended offshore customer service and developed a new focus.
Posted 06/16/2011Bill SiwickiPost a comment
Related Searches:Needle | Hayneedle | Hayneedle Inc
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/ Technology
There’s no place like home for developing engaged customer service
Hayneedle benefited by moving its call center back to the U.S., says an IRCE speaker.
Posted 03/30/2011Mark BrohanPost a comment
Related Searches:Hayneedle Inc
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