Safeway.com CTO joins Internet Retailer webinar

Joe Devine, CTO of Safeway.com, has joined the panel as a featured speaker at Internet Retailer’s webinar on Tuesday at 1 p.m.

Posted 09/16/2004Kurt PetersPost a comment

/ Technology

Don’t forget tomorrow’s webinar--“Satisfying the Surgical Web Shopper”

There’s still time to register for the free webinar featuring Lauren Freedman, president of The E-Tailing Group, Kurt Peters, editor of Internet Retailer, and Tony Frazier, senior vice president of iPhrase Technologies Inc.

Posted 01/27/2004Kurt PetersPost a comment

/ Technology

Internet Retailer launches webinar series on web selling technology

Internet Retailer, with The E-Tailing Group and iPhrase Technologies, announces the first in a series of webinars on practical applications of technology to online retailing.

Posted 01/06/2004Kurt PetersPost a comment

/ Press Release

Bold Software Extends Presence in Enterprise Market with Launch of BoldCCM

Consolidated Solutions Provide E-Tailers with a Suite of Website Communication Tools, Including Live Chat & Remote Control Wichita, KS, June 16, 2009 - Bold Software (formerly Bravestorm) today announced the availability of BoldCCM Customer Communication Management suites, designed to help larger scale retailers increase sales and improve online support. BoldCCM combines live chat, click-to-call, email management, active co-browsing, and remote...

Posted 06/18/2009

/ Press Release

Keynote Launches Voice Perspective 2.0 for Monitoring Call Quality at VoIP-Enabled Contact Centers and Businesses Around the...

• Unique Subscription Service for Monitoring VoIP Service Quality from the End-User Perspective • Service Provides Operational Performance Management and Service Level Agreement Compliance Reporting for Voice Service Quality • Voice Perspective Monitoring Agents Capture True End User Experience of Voice Service Quality San Francisco, Calif., - August 21, 2007 - At VoiceCon San Francisco 2007 Keynote Systems (Nasdaq: KEYN), the...

Posted 08/24/2007

/ Press Release

eGain Releases Industry`s Most Complete Solution for Real-Time Customer Service via the Web

eGain Live Web 5.0 Integrates Real-Time Customer Service, Technical Support, Web Meetings & Training; Includes New Modules for Remote Diagnostics, Desktop Sharing & Online Meetings SUNNYVALE, Calif, March 18, 2002 - eGain Communications Corporation (NASDAQ:EGAN), a global provider of eService software, today announced the release of eGain Live Web™ 5.0, the industry`s most complete solution for real-time customer service and support via the Web....

Posted 03/18/2002