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  • Text, don’t talk

    / E-Retailers

    Text, don’t talk

    There are times when a text chat is the best way to get help, says Alexander Sienkiewicz, chief marketing officer. “In a noisy environment,” he says, “the phone may not be the best way to reach customer service.” 

    Posted 11/26/2011Kevin WoodwardPost a comment

    There are times when a text chat is the best way to get help, says Alexander Sienkiewicz, chief marketing officer. “In a noisy environment,” he says, “the phone may not be the best way to reach customer service.”?
  • Walgreen Co. adds 24-hour live chat with pharmacists

    / E-Retailers

    Walgreen Co. adds 24-hour live chat with pharmacists

    Consumers registered at Walgreens.com can use the service launched this week.

    Posted 08/05/2010Allison Enright6 comments

    Consumers registered at Walgreens.com can use the service launched this week.

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