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1 - 3 of 3 Results

  • B2B e-commerce gets its own publication

    / B2B

    B2B e-commerce gets its own publication

    Vertical Web Media LLC, publisher of Internet Retailer, launches this week a weekly newsletter, B2Bec News, that will cover how manufacturers, wholesalers and distributors are selling online to business, government and nonprofit clients. The new e-mail newsletter will report on B2B market trends, technology, site design, security, marketing strategies and company news.

    Posted 01/20/2014Paul DemeryPost a comment

    Vertical Web Media LLC, publisher of Internet Retailer, launches this week a weekly newsletter, B2Bec News, that will cover how manufacturers, wholesalers and distributors are selling online to business, government and nonprofit clients. The new e-mail newsletter will report on B2B market trends,…

    Related Content:Andy Hoar | B2b E-commerce | Tax

  • An improved B2B e-commerce site helps Thule rack up more online orders

    / B2B

    An improved B2B e-commerce site helps Thule rack up more online orders

    When customer service manager Annie Scopel suggested Thule launch a B2B e-commerce site to relieve her stressed staff, she didn’t expect senior executives to assign her to direct the launch. Two years later, the site is processing more orders and her staff is offering better service.

    Posted 01/17/2014Paul DemeryPost a comment

    When customer service manager Annie Scopel suggested Thule launch a B2B e-commerce site to relieve her stressed staff, she didn’t expect senior executives to assign her to direct the launch. Two years later, the site is processing more orders and her staff is offering better service.

    Related Content:Thule | Insite | Canada

  • / Technology

    Self-service tools cuts incoming customer service e-mail by 60% at Thule

    Car rack manufacturer Thule was deluged with customer service queries. Tools from RightNow Technologies now let more customers help themselves online and focus customer service reps on the truly difficult questions.

    Posted 10/17/2002Kurt PetersPost a comment

    Car rack manufacturer Thule was deluged with customer service queries. Tools from RightNow Technologies now let more customers help themselves online and focus customer service reps on the truly difficult questions.

    Related Content:Thule

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