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  • Despite bad weather, UPS lifts Q1 package volume by 4.2%

    / Technology

    Despite bad weather, UPS lifts Q1 package volume by 4.2%

    The company says it is investing heavily in both immediate and long-term system improvements—including added capacity in distribution centers, the ability to quickly re-route high volumes of packages between distribution facilities during peak periods, and a new software system for routing delivery vehicles.

    Posted 04/25/2014Paul DemeryPost a comment

    The company says it is investing heavily in both immediate and long-term system improvements—including added capacity in distribution centers, the ability to quickly re-route high volumes of packages between distribution facilities during peak periods, and a new software system for routing…

    Related Content:Fedex

  • UPS gears up for Valentine’s Day

    / Technology

    UPS gears up for Valentine’s Day

    After a rough 2013 holiday season, the parcel delivery service says it is ready to meet shoppers’ needs for Friday’s holiday. The average shopper is expected to spend more than $135 on the holiday this year, up nearly 4% from a year ago, according to one new survey.

    Posted 02/12/2014Zak StamborPost a comment

    After a rough 2013 holiday season, the parcel delivery service says it is ready to meet shoppers’ needs for Friday’s holiday. The average shopper is expected to spend more than $135 on the holiday this year, up nearly 4% from a year ago, according to one new survey.
  • UPS admits it was unprepared for the late surge in online holiday shopping

    / Technology

    UPS admits it was unprepared for the late surge in online holiday shopping

    The parcel delivery service took last-minute “extraordinary” measures to keep up with higher-than-expected demand for Christmas deliveries, but the company acknowledged today that its efforts weren’t enough, and some orders were delayed.

    Posted 01/30/2014Stefany ZarobanPost a comment

    The parcel delivery service took last-minute “extraordinary” measures to keep up with higher-than-expected demand for Christmas deliveries, but the company acknowledged today that its efforts weren’t enough, and some orders were delayed.

    Related Content:Ups

  • E-retailers trudge through extreme weather

    / Technology

    E-retailers trudge through extreme weather

    Carriers suspended deliveries across nearly 200 ZIP codes in the U.S. because of travel restrictions related to inclement weather. Several e-retailers contacted by Internet Retailer said they are taking steps to minimize the impact of the weather-related service interruptions.

    Posted 01/06/2014Paul DemeryPost a comment

    Carriers suspended deliveries across nearly 200 ZIP codes in the U.S. because of travel restrictions related to inclement weather. Several e-retailers contacted by Internet Retailer said they are taking steps to minimize the impact of the weather-related service interruptions.

    Related Content:Drs Foster And Smith | Top 1000 | Same Day Delivery

  • / E-Commerce

    Rethinking UPS and FedEx contracts in light of the holiday shipping fiasco

    Many online retailers are offered discounts if they give up the right to hold carriers to an on-time delivery standard for most of the year, says a shipping consultant. Waiving those rights is neither necessary, nor a good idea, argues Ken Wood of LJM Consultants.

    Posted 01/03/2014Ken WoodPost a comment

    Many online retailers are offered discounts if they give up the right to hold carriers to an on-time delivery standard for most of the year, says a shipping consultant. Waiving those rights is neither necessary, nor a good idea, argues Ken Wood of LJM Consultants.
  • Online retail drives growth in parcel deliveries in China

    / E-Retailers

    Online retail drives growth in parcel deliveries in China

    More than 6 billion packages were delivered in the first three-quarters of 2013, up 61.2% compared with the same period a year earlier. About half of parcel deliveries stem from online orders, the State Post Bureau of China says.

    Posted 01/02/2014Frank TongPost a comment

    More than 6 billion packages were delivered in the first three-quarters of 2013, up 61.2% compared with the same period a year earlier. About half of parcel deliveries stem from online orders, the State Post Bureau of China says.

    Related Content:China Parcels | International Shipping | International

  • Two takes on holiday web sales

    / E-Retailers

    Two takes on holiday web sales

    IBM says online retail sales grew 37% year over year last weekend. ComScore says the weekend was disappointing, and that web purchases by consumers using computers, not mobile devices, are now up only 10%. Meanwhile, some delivery services didn't make holiday deadlines.

    Posted 12/26/2013Allison EnrightPost a comment

    IBM says online retail sales grew 37% year over year last weekend. ComScore says the weekend was disappointing, and that web purchases by consumers using computers, not mobile devices, are now up only 10%. Meanwhile, some delivery services didn't make holiday deadlines.

    Related Content:Gift Cards | Fedex | Ups

  • Average UPS rates will go up 4.9% in 2014

    / Technology

    Average UPS rates will go up 4.9% in 2014

    The hikes will be higher for many e-retailers, an expert says.

    Posted 11/25/2013Paul DemeryPost a comment

    The hikes will be higher for many e-retailers, an expert says.

    Related Content:Parcel | Fedex | Top 1000

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